Regus

The manager of the Reno Regus, Michael Stander, negotiated a 3 month lease with me, charging me both an initiation fee and extra rent for the short term of the lease. He then sent me the standard lease agreement, which I refused to sign, requesting that the language be changed to reflect our agreement. He sent me a new agreement that day. So far, so good.
I paid the initial fee and the rent in advance. A week later, I was sent an invoice for the first month’s rent again. I chalked this up to their faulty electronic billing system, and the office staff corrected it.
I used the space ONE time in three months.
40 days before the end of the 3 month lease, as a courtesy, I sent an email explaining that I would NOT be renewing the lease as my business did not fly. I heard nothing back, so I called and was told by front office staff that the standard lease agreement required a 90 day written termination request. I explained that the lease was only for 90 days on purpose, and I did not want to renew it. I was told that they would look into it.
I then received an email from office staff that there was nothing they could do, the lease would remain for another 90 days. I placed calls and sent email to Michael Stander, who eventually emailed me that he would look into it. 11 days later the office staff emailed saying «Mike and I have been working with corporate and since the account has renewed there is nothing we can do. We put the termination in so your account will terminate the last of December 2015» I called Michael, who stated I had RENEWED the lease! What?!? They have yet to produce this renewal.
You decide: is this prolonged incompetence or outright fraud?
P. S. They have since sent me another agreement that states 3 month leases require a 2 month written notice to end the lease. I probably wouldn’t have bothered with all of this for 20 days, since I gave 40 days notice, but now it is the principle of the matter. Sheesh! Get your story straight, Regus.

The Regus staff is very personable and extremely helpful. My clients love the professionalism and refreshment room and the facilities are excellent for meetings.

My company is doing great! I have been with Regus for about three years now and it’s the best bang for your buck hands down. My clients are very impressed when they see how nice and up class these executive offices are. When my clients arrive they are met by the receptionists who offer starbucks coffee, tea or water. The staff is hard working and very helpfull. Check here if your looking for office space you will love it and the prices are very affordable :)

The establishment and staff at Regus are the best. Always helpful and courteous always when really busy and it’s very clean and a great place to visit and work.

The staff at Regus are always friendly and helpful! All of our needs have been foreseen and accommodated by the professional services rendered by Regus. Our clients are comfortable and feel well-​received in the office.

This is a FANTASTIC place to have an office for a small business or a large business that wants to expand out to additional locations in a turn key manner. They have everything you need, a wonderful kitchen, great conference rooms, and a reception staff that is five++ stars. They go above and beyond to help make your clients feel welcome and comfortable when they arrive.