Sit Means Sit

We decided to bring one of our dogs to Sit Means Sit based on the reviews they had. The head trainer came to our home to meet with us and our dogs, particularly the one we have trouble with (a rescue who was abused). After speaking with the trainer and hearing her advice, we picked the two week immersion program at a cost of $ 2,500. We were very excited for our dog to get the training he needed, since he struggles with major fear and aggression towards most dogs/​people. This was our primary concern and at the top of our priority list.
The website stated SMS training is «GUARANTEED» and the trainer, as did her assistant, told us directly it was. After having our dog for two weeks, the trainer called us and said he is not ready and they needed another week with him at no cost. When we came to pick up our dog after three weeks of immersion training on our appointment date, the head trainer was not there and her assistant had no idea we were coming. Her assistant gave us the impression that he definitely was not ready and we could see that when she could not get him to listen to ANYTHING.
Upon taking him home, we were very upset because nothing had changed. The only command he learned was «Place», but he was not consistent at all. Later that day we went to speak with the SMS staff and spoke with another assistant who told us our dog was definitely not ready to go home and he was «the most difficult dog» they have had (direct quote).After all of this, the head trainer called us and said she will continue to work with our dog at no cost. We started doing private lessons with the head trainer and we were very clear his aggression and fear was the same. The trainer still kept giving us lessons on the basics, but did nothing to help with our primary concerns. She kept saying she would reach out to other trainers, but never could figure out how to help. Since the trainer couldn’t help with this and became very passive, we decided to move on.
Since participating in the immersion program, our dog has bitten a guest in our home and has displayed worse behavior. Though I absolutely do not like to leave negative reviews, I feel it is important for people to hear our situation. Particularly since the cost is so high. We are very disappointed with SMS and extremely heartbroken with this experience.

Just attended a group training session in the Washoe lake area. What fun! It was great seeing the other dogs and understanding training challenges. Each session we attend results in improvements in how we partner with our dog. Learning new skills and practicing consistently makes for so much more fun with our furry buddy. Thanks Terri!

We are thrilled with the quality and care of Robert Webb at Sit Means Sit. We rescued a nine month old pit bull mix who was sweet but totally untrained. We knew we needed a trainer as much (or more) for ourselves as for our new pup. In a few days, Bob had all the basics down and our dog was able to walk confidently and calmly on the leash. He even fetched! Bob takes his time to explain the process and is available for questions any time. He also sent us videos and texts to update us on our dog’s progress. Our dog loves Bob! He’s always all tails wagging when we meet for our lessons. Bob is super helpful in diagnosing things we are doing incorrectly that confuse the dog, which is necessary as we are new to all this. I have to admit we were nervous of the intensive training at first, but are so glad we trusted Bob. He’s a dog whisperer!

I am so grateful to Sit Means Sit for all the hard work they have put into my 2 dogs. Before I called them my dogs were completely out of control. They marked the house, nipped and jumped on company, pulled on their leashes, barked continuously at our fence, were very aggressive and the list goes on. I was at my wits end. I had tried several training classes and methods. None worked. When I called I really didn’t think this would work either, but I decided to let them come for the evaluation. Rob arrived from Minden the same day I called. The first thing one of my dogs did was nip his ankle. His response can only be described as WOW. My dog has never nipped again. I decided to go with the 7 day program. Rob is incredible and my dogs are completely changed. All bad behavior gone. They are happy, go anywhere, well adjusted companions I always dreamed of. I should also mention, after your dogs come home Rob does excellent follow up. You are never on your own. He is always there for you and your dogs. I highly recommend Sit Means Sit.

I was lucky to find Terri soon after adopting my Aussie puppy. After speaking with her shortly about her programs, we set up an appt for her to come to my home to evaluate my pup and decide our best route. When our original plan didnt pan out due to personal reasons on my part, she made sure to fill me in on all my options. We decided to enroll in her group puppy class and managed to be the only student one morning. The hour class was more than enough time, she had my puppy following basic commands within 10 minutes. And within 10 minutes of introducing a new command, she already had my puppy mastering. Terri knows and loves dogs and is the sweetest woman. She not only trains your dog, but trains you in how to interact and work best with your dog. I highly recommend Terri and Sit Means Sit. I will be continuing my dogs education past the puppy class and into her regular obedience course when he is older and eventually into her rally and therapy dog certification classes.

We have a 10 month old chocolate Lab, Reagan, and he was just too much for my wife to handle. Therefore, she couldn’t walk him or do anything else with him. We tried another form of training but he was too rambunctous and it was really a pain… We hired Terri to get Reagan to the point where we could work with him and teach him more commands. The plan we chose required her to take him for a week and do one-​on-​one personal training. When Reagan came home he was a TOTALLY different pup! He was trained to sit, stay, heel, down, come, etc. Now we can take him for a walk and really enjoy him. I highly recommend Terri and Sit Means Sit. Think of it as an investment in your family’s future :-)

I purchased a groupon for Sit Means Sit a while back. The purpose of the groupon is to be able to get a full level of service for a reduced price hoping that the person will continue to come back as a steady customer paying full price, however from the first phone call to this place showed a different story.
Two lists were made-​ones with a groupon and ones without a groupon-​any guesses which one got the lesser of two services? After many phone calls we finally were able to make a date to meet Terri at her base of operations. The session was okay, but quick-​less than 30 minutes. All she did was try to give us a taste of her training in hopes to sign up for the full training. Sorry, but that is not how the groupon works. In fact that is not how business works. You want to give us a taste of your training in hopes of getting us to come back then do something unique that will make us want to come back. My wife and I were unimpressed.
Secondly, she was going to have a full group class for all her grouponers. After several phone calls and promises that she would have one soon-​nothing. Never even a phone call. Luckily Groupon gave me my money back.
Lastly, The show given at the Women’s Health Expo sealed the deal that I will never do business here. She couldn’t even control her dogs on stage.
I will be looking someplace else for training for my pooch.

Sit Means Sit Dog Training serves all of Northern Nevada. They are in the top 500 best Franchises. But the cool thing is, they have lived and worked in the area for over 40 years so they really local people. Both trainers, Terri and Jerry are full time professional trainers, specializing in good manners and behavior problems, especially dog aggression with people or dogs.
They come to your home to work with your dogs and offer many different packages tailored to meet clients needs. Like Terri said «We are not cookie cutter trainers and we have full tool boxes for every dog.»
«Every dog should have their day in the sun»
They also offer specialty classes, such as A.K.C. star puppy classes, Canine Good Citizen, Therapy dog (complete with testing) Rally, tricks, freestyle, nose work and retrieval classes.