The entire staff from Jerry, Jordan, to the girls in the office, to even the guys in the yard loading are all friendly and very helpful with product and materials. Fantastic place for all hardscape products and sod, its great because they are starting to carry rock, base, topsoil etc, so when you are picking up your pavers you can pick up the base as well! Great customer service, we having been doing business with them for a long time, they strive for great customer service and the hard work and work ethic shows! Keep it up Western Turf
Clayton S.
Évaluation du lieu : 5 Reno, NV
Jerry, Jordan and the rest of the crew are top notch and are great to deal with when you have questions with doing a landscape project and have what you need at a great price, thanks guys
Stephanie B.
Évaluation du lieu : 5 Reno, NV
I recently bought sod from Western and was not disappointed!!! Laurie in the office was amazing a got us sod each time we called for the 3 different times we called! Their prices are amazing compared to others in the area and they are local!!.SUPPORTLOCAL do not buy sod from Home Depot!
Megan M.
Évaluation du lieu : 5 Reno, NV
I am so happy with the sod I got from Western Turf. Yes, I just put it in yesterday and today but it is beautiful. It is so much better looking than the sod I’ve seen at the big box stores and other sod places in the area. I called them multiple times because I decided to add sod knives, checked on my delivery time and then ended up with some extra sod… Every single time I talked to them they were friendly and helpful. They couldn’t take the extra sod back but I understand that, plus they were very pleasant and helpful about it! It’s nice that they deliver, because having to pick up a bunch of sod would be a huge pain! The driver was very nice, when I said I wanted it left in my driveway he had me sign a release to come onto my property, yes the fork lift left some marks but they were long gone by the time I was done putting everything in. Now I hope I never have to but if I do I will buy sod from them again without hesitation! Now to just keep the darn rabbits off my new lawn!
Sy F.
Évaluation du lieu : 1 Reno, NV
In response to Laura P. of Western Turf & Hardscapes I apologize that you feel that you have to «take great exception to this review» The facts stated in my review is just that, facts. Let me refresh your memory, but before I do I would like to clear up your misunderstanding for this review, I have no inclination to «hurt» any reputation of any business! Being a business owner myself I understand that you feel the need to discredit me with personal attacks to protect your reputation. However it is childish at best. If you feel your reputation is threatened, then maybe you should change the way you treat your customers. With that said let me clear up your misunderstandings. When I had spoke to you as I said in my review I had asked you if you could stay for approx 20 extra minutes, I had already had an estimate from 1 week prior. The time I would have needed was approx. 30 minutes, as I had explained to you. Furthermore I never«lashed out with anger» I don’t get angry with businesses, you didn’t have to accommodate my request,(and you didn’t) I just patronize your competitors(and I did). Simple as that. As I had stated before I am also a business owner, and have asked my employees to stay longer then there shift requires on occasion to accommodate our customers. (that’s what customer service is) I, and they would never consider it to be a compromise of there«safety and quality of life», Its called overtime. Im sorry you feel that my request for you to stay for an extra 30 minutes is seen to you as a «ridiculous, self centered request» I think you need to learn what customer service is, and learn what it means to be a manager. Unilocal is a place where you can tell of your experiences with business, that’s what I did. The only reason I am going further with this retort is because you attacked my character with various inaccuracies in which I would like to clear up. I am not angry nor was I ever, I went to your competitor and they gave me excellent customer service and my project is completed. Good luck to you.