Feldman’s Service Center

I had window problem and paid 437.00 dollars for new engine for the window. 3 weeks later the window stopped working I brought the car back I was told worked for us but we cleaned up the part. 3 days later the window stopped working I again brought back the car. I was then told we are closed in 2 weeks bring the car in next week otherwise you will have wait. I set my my works schedule bring the car into shop only find out they where closed. I then brought car in and they said whoops it was misunderstanding. Yeah you waste people money and time you don’t apologize it’s a misunderstanding. I was then told I need new regulator its 90.00 more. He will call me he gets part. I then called Honda the regulator comes with new window engine. I then called my credit card company they said we will dispute the charge Today I saw Brian the liar comments he wrote credit card company he noted he called me and offer fix the switch. At no point did he mention switch? He said he will call me after he finds regulator which again comes with new part6 months later im still waiting for his call. Liar has NEVER called me offering ANY resolution. I should have learned my lesson he is fraud after he fixed my brakes I had bring the car back 3 times the 3^rd time I was told sorry your 1 year warranty expired 2 weeks ago. Seriously 3 times I had bring back for my brakes over 54 weeks. Brian’s is dishonest a bring your car anywhere but this ripoff artist.
Update I filled the complaint on ¹⁰⁄₂₄ with my credit card company. Feldman would have received complaint per td north bank mid December. I traded my car in in November. Brian the lying owner said when he rebutted he call me offered fix switch and I said I was going get it fixed somewhere else. How could I get car fixed somewhere else when I traded the car in 3 weeks earlier. Brian you should be ashamed of yourself ! You are liar and horrible mechanic.

I have always been absolutely impressed by the service that I receive here. From oil changes and inspections to major repairs they have always been professional and reasonably priced. The work is quality and done within a reasonable time-​frame. I have sent many of my friends and family to have their repair and maintenance performed here. And they have all been equally pleased.
Highly recommended!

I’ve been bringing my car here for quite a while. It’s no longer owned by a Feldman, but they kept the name when new owners bought it, I just learned today. They decided that it would be too expensive changing signs and re-​branding everything. This tells you something about their priorties — they put their money and effort into equipment, tools, staff and service, not glitzy signs. What a concept! I’ve seen some of the same mechanics here for several years.
You won’t find anything fancy at Feldman’s Service Center. Their customer waiting area has a few chairs, a coffee machine and a 12-​inch TV tuned to Capital news 9. Their magazine rack has current issues of various car magazines. Again, it shows these guys know cars. If interior design is important to you, don’t come here. If you want to get your car fixed at a reasonable price, this is the place for East Greenbush and Rensselaer-​area residents.
FSC has a quick-​change oil service which is what brought me through the doors initially, when I first got the car. You drive up, beep your horn and they raise the door so that you can drive in. The price is comparable to what you would pay at the bigger-​name oil-​change places. There is only one lane, so it’s first in, first out. If you happen to come at a busy time such as lunch hour or Saturdays, you might wait a bit longer, but never terribly long.
Today, I brought my car to FSC because I was beginning to hear a worrisome clunking and creaking noise in the front of the car when I made turns at slow speeds. (On the highway, there was no such noise.) The car is a 2001 Nissan Altima with 179,000 miles, so I didn’t want to put a lot of money into an old car if it was something major like a cracked frame. On the other hand, if it was relatively minor like bad shocks, I would spend the money to keep the car going for a while longer. In any case, safety needed to drive my decision. I knew that Feldman’s would give me the straight-​up story.
Anyway, I parked outside and walked up to the counter. I wanted to set up a time where I could have them look at the car while I waited. Then, depending on how extensive the repairs were, I would make a decision on whether I wanted to spend the money and if so, drop the car off at a later time. To my surprise, the mechanic said they could look at my car in a few minutes, so I decided to wait.
True to their promise, in a few minutes, Mark called me back to the counter and told me that a support rod was broken. He said a new replacement would cost $ 58.99, plus the cost of labor to install it. He said there was staff available and they could do it then and there, and it would take about 35 minutes. I authorized the repair and said to go ahead.
I made a cup of coffee, sat down and started reading a car magazine (yes, looking at reviews for new cars). In about 35 minutes, the repair was done. My bill, including labor was $ 159.83 and I was on my way. I hadn’t even finished my coffee!

Pleasant, professional and trustworthy. Really people, what else can you ask from an auto service center? I needed something very minor and routine today, but had such a great experience that I will surely be back in the event I need more serious work done (though here’s to hoping that I won’t!). Kudos to them.

Let me start by saying that prior to bring my SUV here I always felt like whenever I walked into a repair place the person behind the counter would see little cartoon dollar signs and begin to consider vacation options… I’ll admit it, when it comes to auto repairs of any kind, I am a complete dunce.
I have taken my beloved (but beaten at 135,000 miles!) SUV here several times and have been unconditionally satisfied with the work, the price and the service. I have never felt ripped off — which, let’s be honest, would be very easy to do since I know virtually nothing — and the last time I actually asked if the mechanic was *sure* my repair was only $ 11.00!
It’s very comforting to know my vehicle is in such good hands. Bring your cars here — it’s convenient and the prices are fair. Brian, the owner is a pleasure to work with. You won’t be sorry!