Sam’s Dry Cleaning

SAVE YOUR $$!! A horrible experience. I dropped off my suit to be altered. After being measured I waited aprox. 2 weeks and called left a message about status. No reply. I called 3 times and spoke to someone that said that they couldn’t find my suit. I finally went down there and they found my suit. I tried it on and it didn’t fit. They wanted to charge me $ 90. I refused to pay until my suit was fixed so the I had to come back and speak to the seamstress. She remeasured me and told me she would call me when it was done. She never did. I called aprox 1 month later and was told that it was done. No call. I went and picked up my suit. It still does not fit right and cost a lot. This whole process took an extremely long time, cost a lot and was a extremely bad experience. I would have been fine to pay more for a good job but, I now have spent time and money for a poor product. Be warned!

We will not be returning to Sam’s. My husband dropped off three shirts that were pinned up to be hemmed. He picked them up and they had dry cleaned them and did not do the hems. He took them back and the owner refused to admit that he had made a mistake and called my husband a liar. My husband left the tops, but San could not give him a price because the person who does the alterations was not there. He asked Sam to call with the price before the work was done. Of couse when he caled to get the price the work had already been done. The person who does the alterations does a good job. Too bad they work for a dishonest and rude person.

I’m short and stocky so I’m used to having my clothes altered regularly. This doesn’t have an impact on my self esteem, mostly cause I can ride a unicycle while juggling pineapples and perform a few magic tricks. So I brought a couple of pairs of jeans to be hemmed and a couple of jackets which needed the sleeves to be hemmed as well.
Good job on the jackets 1 star
My jeans should have been hemmed to 27.5 and I guess his 7 was misunderstood for a 9 (now you know why I ride a unicycle). He said I could bring them back if they were still too long… (after an uncomfortable argument regarding their mistake) subtract 1 star…
Brought them back and he did take them (once he was reminded of the agreement).
Unfortunately he was extremely rude and did not make the least effort to hide the fact that he was upset about having to stand behind his services. Subtract 2 stars — this had already been paid for.
Came back to pick them up a week later, this time they got it right and the lady was nice and polite. Unfortunately she didn’t know this was a return and wanted to charge me twice. once I (politely) explained the situation she agreed and I was able to leave with my jeans and without having to pay double.
They got the job done and everyone can make a mistake, that’s fine
Being rude to customers is NOT
Summary — they did the job but were rude, it was a hassle and I had to come by 3 times

I decided to get my suit dry-​cleaned here after reading such positive reviews. I dropped off my two piece suit and blouse on Saturday afternoon. Sam said to pick it up Tuesday and I said that wouldn’t work. He then said it would be ready Monday after 5. Well Monday came and I went to pick up my suit and it wasn’t ready! First they couldn’t find my items after I even showed them my ticket and then he proceeded to say that only my jacket and blouse were ready. I knew that I couldn’t do anything about my pants so I agreed to pick it up the next morning at 8 am in time for my 9 am meeting. I decided to take my blouse and jacket with me. Sam went to other side of the room to retrieve my things and came back with, «well only the jacket is ready, not the blouse.» I left with nothing. I returned the next morning and rushed to pick up my suit and blouse.
This wasn’t a great experience. I don’t understand why they felt the need to lie to me. All I can say is that I will not be returning to Sam’s.

Have been using Sams Dry Cleaning for a few years now, always good service and very reasonably priced. They also have very good turn time on alterations.

I brought in two pairs of pants to be altered. The waist needed to be taken and in and the hem brought down. They did a really amazing job. Way better than I could ever do. You can’t even tell they did anything to the waist but they fit perfectly now. They also sewed in a nice satin band on the inside of each hem at the bottom so it doesn’t come undone. I paid a very fair and affordable price too.

I was always worried about finding the right place to get my pants hemmed! will they do a good job? will they charge me an arm and a leg? but after reading the reviews about sam’s I thought I would give it a try! Also because they were so close to where I lived and I had like ten pairs of pants waiting to be worn! (I have short legs!!)
They were great! super nice people great job with the hems (even adding the original hems and I didn’t go bankrupt! =D I know they don’t overcharge especially when I told the rest of my family how much I spend there! they were jealous! =D
you won’t be disappointed!

Sam’s Dry Cleaning ROCKS! Not only are they reasonably priced, but they are quick and customer service oriented to a T.
In addition to dry cleaning, they also do alterations, again at an exceptionally reasonable price. I take my designer jeans and slacks in there with confidence, knowing that they will take the best care to accurately measure and add the original hem if requested for a measly $ 14. Other high end alterations in departments stores charge up to $ 23 per pair for this.