Sound Collision Center

Horrible. I broke my passenger window, got it replaced by them, and it broke in a couple of weeks. When i got it replaced from another body shop it was damaged from the edge which caused it to crack. I showed it to Sound Collision and they told me they cant do anything about it. And I did not get a refund. Total BS.
DO NOT COME HERE!

Sound Collision has repaired my 2013 Ford C max Energi twice due to unfortunate circumstances. Nobody wants a new car hit especially when its not your fault. After the repair was completed for collision #1 I went to pick up the car. After pulling the car out into the daylight the manager Tracy noticed that the paint on the repair didn’t match perfectly. He insisted on keeping the car and provided a loaner while they repainted my car. When I came back it was perfect.
After the second fender bender they repaired my car perfectly providing me with another loaner car. Great customer by Tracy and Sound Collision Center but I hope I never see them again.

When I got into an accident, I immediately called my car dealership to see how I can get my car fixed. They referred me to Sound Collision which was nearby so I gave them a ring. I took my car here as well as one other body shop to compare quotes. Replacement parts were reasonable… but it was the first time I’ve ever seen the average pricing for labor costs. Wow! Despite my surprise, both places generally charged around the same price range, but Sound Collision appeared to give me the better quote.
Since both places were preferred by my insurance, I just went with Sound Collision based on the recommendation from my car dealership. They actually were able to get me scheduled in pretty quickly. However, they weren’t open on weekends and I was scheduled to have my car in first thing on a Monday morning. They had the option of dropping off my car over the weekend and putting my key in an envelope and placing the envelope through a drop box and I would just leave my car in the parking lot. I ended up doing this because I really had no other choice if I wanted to get it fixed right away, but leaving my car in their lot overnight out in the open made me a little nervous, especially since it looked like it was around that shady part of Renton (near Wal-​Mart). I went through the extra effort of clearing my car of any valuables and belongings.
In any case, no harm done, I got my car back in two days time. It was back to pre-​accident status and they even gave it a car wash and vacuumed around the floors, too. I was very pleased with the paint job since I was a little nervous that matching the particular blue shade of my car might have been difficult, but it turned out great!
All in all, I was pleased with the work they did and the price they gave was fair, but it would have been nice if they were open on weekends (even for just a couple of hours so you could rest assured that you personally gave your keys to one of the staff there) or if they had a better location that felt a little more reassuring instead of worrying about broken windows or stolen tires.