The Aviator

Horrible place to live! Wish there were negative stars. I moved in Dec 2014 was told that i would get my bathtub resurfaced within a month of move in… it is now Nov 2015. ONE MONTH before my lease is over and my bathtub is still not resurfaced after 5 additional requests to get it completed. Adding to their lack of followup, this place has the thinnest walls ever, they might as well not even have walls… I could easily have a conversation with the neighbors without even yelling. I can hear their toilet flush and shower turn, so if you’re a light sleeper, good luck. You can also hear every single foot step from above you. The first 6 months there was a family of 17 living upstairs and it was CONSTANT feet movement, jumping up and down. Now there’s only one person above me but you can still hear the movement from the living room to the kitchen. I feel bad for the person below me because as quiet as I try to be, I can hear the my own floor creak.
Ant infestation all summer long even after multiple treatments, the parking lot gets flooded after a couple hours of rain to the point where you CANNOT get into your car…(make sure you own some rainboots), you would think they would have a better drainage system seeing as this is Seattle. Smoking regulation… there is none, if your neighbor downstairs smokes in their unit… you’re bound to get high from the smoke going through the vents. Very minimal storage space. I mean MINIMAL. i have kitchen supplies stored in my bedroom and note that I moved from a 1×1 to a 2×1 unit, so it’s not like I had a lot of things to move to begin with.
The prices they have these units going for are a joke! Comparing the quality and it’s amenities, this place is not even worth wasting any more than $ 800 for a 2×1.
You can never get a hold of anyone by phone and the employees here are always closing before 5pm… on top of that. their lunch hour (1) lasts about a few because they are never back when the door hanger says they should be.
I’ve only been here for less than a year and there’s been 4 management changes which explains how unorganized this place is and how inconsistent their follow up is.
If you can, AVOID this place!
One good thing is that their maintenance guy was not that bad, given this piece of crap place he has to deal with, he fixed the minor small things that he could in a timely manner, but the guy probably doesn’t know how to update maintenance requests online because i never got a update or even a note left on my kitchen counter that work was completed even though it was.
Not worth it… sorry.

They are very dog friendly but with that came a flea infestation in the dog areas, but hopefully it’s not like that now. The apartments get too hot in the summer, so be prepared to buy an AC unit. There’s not enough storage space, and it’s too small for a small family. I really never felt completely safe living there, and some people would throw late-​night pool parties. We lived right next to the pool, so it would get loud. These are just some of the many reasons we moved out of this place. Be prepared to pay a huge fine if you end up signing a lease and then changing your mind.

So sadly I have had to agree with a lot of the reviews on here. When we first moved in the management team was great. We have lived here for almost 2 years now and we have seen 3 management changes and each time it has gotten significantly worse. Now the people that run the office are horrible. Brittany has no idea what is going on half the time– the NEVER answer the phone during regular business hours.
Last week she was out swimming with her friends during office hours when we went in to pick up a package. Whitney who I think is the manager (but who knows when nobody introduces themselves) tries and for the most part I’m ok with her. We had an issue that was their fault and she wrote us a very nice apology card which I appreciated. Otherwise, good luck getting anybody to call you back about anything. I called on Tuesday for the maintenance guy to come fix our tub & kitchen sink and it took him till Friday to show up. Not his fault according to him he was never told about it. He barely speaks English which is fine but the other maintenance guy that was here before him was awesome. So sad that management team left. We pay too much money to live her & have zero upkeep done, the parking lot is constantly flooded & even though they say they try to control who parks where the actual residents of the complex can never get a spot past 10 PM.
The gym equipment is not well maintained, we don’t have a clubhouse, the pool isn’t open the whole time is should be and for this we pay all this money. Sadly we are not in a position to move otherwise we would break our lease and get the heck out of here.

This place is a scam. We moved in and unfortunately had to break the lease after just a month. Understandably we had to pay to break the lease (despite the fact that the cost was outrageous) but then they tell us that the carpets are «heavily soiled» (after a month, remember) and that the carpet is worn down in traffic areas and needs to be replaced. We used a shampoo machine EVERY time we spilled anything or the dog had an accident and the apartment still SMELLED the way it did when we moved in. They now are charging an additional month’s rent in addition to our forfeited deposit and I have to pay out of pocket for all cleaning and CARPET REPLACEMENT. They told me they would send me photos and a quote for it. they didn’t. I just got the bill instead. They have made my life a living hell for the last 2 months. This is beside the fact that there’s never anyone available to help you and they don’t follow up on maintenance requests. Just stay away. You’ll thank me.

My husband and I are current residents of the Aviators and since living here we have had various issues not only in our home but also with the office staff constantly serving us with notices after their lack of book keeping.
We are constantly playing phone tags with the office as there is never anyone answering the phone during work hours yet you can only catch them early morning to which they always say they will have to call you back, to no prevail. You can never catch them at a decent hour as they tend to leave the office early, and the office is closed on Sunday! Our voice mail are always inundated with complaints about visitors, parking, occupancy at pool site, yet these rules do not apply to all residents as there have been various times there is no parking for anyone especially the residents to park here! Or there have been pool parties lasting way into the night with no concern for the neighbour’s! Funnily they posted their pool rules a month before they closed the pool! smh!
The only time we did have family and friends over was to celebrate my husbands birthday, to which we cleaned up after ourselves and left the pool 10x better than what it usually looks like without anyone there. Since then we have not used the pool or any of their facilities to date.
Our bathroom tub has constant plumbing issues as well as drainage problems, which we have complained about since moving in, and the maintenance guys have only tried to fix the issue twice to no success! Our home is always cold during winter, but seems to be hot as hell during summer (lack of ventilation) and our fan above the oven seems to have a mind of its own when it wants to work or not! The view from our balcony has been overshadowed by 2 new homes making the appeal to stay here diminish by the day.
Our current battle is with unwarranted late fees and misplaced money orders! Our lease expired in the month of September and we were due a renewal before the month of October started. For the duration of September i was constantly following up for a updated lease… it wasn’t until i walked into the office on my day off and sat there while they emailed me the new lease, which was on the 3^rd of October! after signing and submitting our payment we were slapped with a late fee as it was past the 5^th of October.
We were also served with a notice of eviction for payment that was made and received with in person by them as i showed them their receipt they gave me and copies of my payment. Currently the missing money order is still abroad and the constant voice mail phone tags continue.
Needless to say we cannot wait to look elsewhere in the coming year. If we could have afforded to move at the end of our last lease we would have, but this fight must prevail and hopefully we can see this year end with a less stressful outcome!
I would not recommend this place to anyone! :(

UPDATE 4÷6÷15: I hope to God that this is the final update.
They’re back down to a 1 star because they sent me a bill after moving out for over $ 600. Apparently I owed April’s utilities (DESPITE leaving March 31^st (and giving a month’s written notice) AND March’s even though I already paid it. They wouldn’t back down on knocking it down at all. The most we got out of was the $ 188 for carpet cleaning because they screwed up the plumbing upstairs and there’d been a lot of damage.
Don’t live here if you can help it. It is just awful.
UPDATE 3÷12÷2015: FINAL CAPTAIN’S LOG ENTRY (I hope) BUMPING FROM 1 STAR TO 2
WE ARE MOVING AT LONG LAST! We’re breaking the lease, so no change of getting ANY of the deposits back, but it is what it is. The new management appears to be better. The parking lot still floods, the gutter in front of our apartment still gushes (we’ve asked for repairs more than once), and the assistant girl (Brittany?) seems to always be leaving early when I try to come to the office. When I (joyously) submitted my notice of intent to vacate, it was exactly 5:24PM and she was locking up. They close at 6PM. This is a common occurrence, which aggravates me to no end because I don’t get home until just before 6PM or after on week days.
Mold continues to be an issue even though we don’t keep stuff against the wall. At this point, every set of blinds has fallen down at least once just from normal use.
Submitting my letter of intent to vacate was one of the best days ever because I finally get to leave this place.
UPDATE 6÷20÷2014: Now we’ve had a motorcycle stolen. I continue to hate it here.
ORIGINAL REVIEW: I am a current resident of the Aviator, have lived here for almost a year, and I can honestly say I have never hated living anywhere more. They lost our renter’s insurance paperwork THREE times and served us an eviction notice. We had to hand deliver it to prove that yes, we had purchased insurance. They are closed on Sunday (note: I don’t stop LIVING here on Sunday) and their hours suck if you work regular, weekday hours. I can never go to the office because it’s always closed and they frequently leave early.
As I type this, my washer is sitting with a full, wet load and is broken. It broke mid-​cycle. My first week here, the stove blew up, we had an ant infestation, the fridge died, and the toilet wouldn’t flush (as in, you push the handle and water just sort of dribbled, even when empty). The kitchen sink still is messed up. They had to cut a hole in my bathroom ceiling because they didn’t connect a pipe upstairs properly which caused mold and water damage. Maintenance is sloppy and slow to respond. After they covered up the hole, they left goop all over my bathtub. We have had THREE sets of blinds just fall off of the wall when we were just trying to open them. The gutter in front of our door gushes water everywhere and splashes in dirt.
I think the only appliance in here that hasn’t had to be replaced is the washer and dryer, and that’s about to go. It’s freezing in the winter (as in, no insulation), but oddly hot when it gets above 60*. So it’s 60* outside and 80* or more inside. No guests are allowed to park here, yet there’s never parking.
The worst part is that I can not presently afford to move, so I am stuck here with things constantly breaking. I do not recommend this place at all.