K E M Plumbing

I cannot say enough good things about K E M Plumbing. They have been our trusted family plumbers for 8 years now saving our home from many near plumbing disasters. The workers are honest, neat & quick. Edwin has made himself and his team available to us on weekends and even in the evenings when we needed help. I have recommended him to so many neighbors and friends and they always so pleased that they thank us profusely for the introduction. We have nothing but the highest praise and recommend KEM Plumbing without reservation.

I’ve been using K E M plumbing for over 5 years for both business and home and have been utterly satisfied with their superior work. They’re efficient and give you several options to choose from when work is needed.
They give you a time of arrival and are NEVER late to arrive for any job that I’ve called for.
Definitely would recommend for any short or tall order.

Mr. Edwin is a great plumber! I am a property manager of several homes and an apartment building in Northridge. In the past 10 years I’ve had several emergencies such as water main brakes, busted shower valve leaking, water heater leaking, garbage disposals etc. Mr. Edwin has always been my # 1 go to Guy when it comes to Plumbing services. He has never let me down, he is also very knowledgeable of his profession…
K.E.M Plumbing runs a prompt and very clean operation…
I will definitely recommend them for commercial or home professional Plumbing services.

I have been a property manager for almost 30 years. Edwin Garcia has provided the most professional plumbing service of any company I have ever used. KEM has been the absolute BEST! The issues I deal with involving multiple units are varied and sometimes complicated. Edwin has diagnosed and repaired every issue with amazing competence and I never have to call him back. Once a problem is repaired I have no worries. I have referred KEM to my friends and family many times and highly recommend this great company.

We have used K E M a few times in the past 15 years. We are always impressed at the professionalism of the plumbers that come to our house. They leave the area where they worked clean, and are always courteous. We strongly recommend their services.

Edwin of K.E.M. Plumbing is the most honest, reliable and proficient plumber I have ever dealt with. My dearest friend referred him to me and I can’t stop thanking her every time I’ve needed his services. He never let’s me down and sometimes works late into the evening just to get the job done!

The work they did seemed fine at the time. Two months later, though, when the city inspector came out to make sure the water heater they’d installed was up to code, it turned out it wasn’t. How are you going to be a plumbing company and not know basic city codes? (They had attached an overflow hose that ran to nothing, so in the event of overflow, hot water would’ve been flowing out into the wooden cabinet it is in and then into my kitchen. SURPRISE! That doesn’t stand up to housing code.) this is hugely inconvenient, as now I’ve had to miss work so I could be here for the repairs to get it up to code, and I’ll have to miss work again to be here for the inspector’s second visit.
Furthermore, I called to ask how much they’d charged to replace my water heater (because my landlords have decided to pass the cost on to me, and it would be imprudent of me not to get all the facts), and this man lied to me, saying he wasn’t in the office when I called and didn’t know what he’d charged, but that he’d call me back on Monday. He didn’t call me back. In fact, rather than calling me, he called the owners, who instructed him not to tell me anything, and then he STILL didn’t call me back. I had to call him again and only then found out I’d been given the runaround. If you know what you’re going to do is call the building owners, don’t lie to me and say you just need to wait until you’re in the office and can look at the invoice. Lying and being sneaky is a sure way to aggravate customers. (Btw, it was $ 1350 to replace a 40gal water heater. Overpriced probably by at least a couple hundred bucks based on what I’ve been able to find out online).

Edwin is the best around! He and his team have repaired various problems in my house, always resolves them and knows what he’s doing.

I live in an older building, so I have to call KEM two or three times a year. They’re always fast — once, they even came out less than an hour after I called at 8PM and worked hard for several hours to fix an emergency leak. I’m reviewing them today because I called for a problem with my toilet this morning, and not only did they fix it this afternoon, but they ended up installing a new toilet and did a better job fitting it to my tiles than my old toilet did! It’s great knowing I can trust these guys to leave my place in better shape than they found it.

Edwin is wonderful. His team is very helpful and I never felt like he was trying to «sell» me on anything I didn’t need. He is honest and reliable. I would recommend him highly.

I received Edwin’s phone number from my neighbor who had nothing but fabulous things to say about this company. My experience was quite different. I gave his number to my tenant to call in order to fix a pipe under the kitchen sink. She unwittingly approved a bill of $ 375 for less than one hour of work. Even if the parts totaled $ 50 which is highly unlikely, as this was a very simple job, $ 325.00 per hour for any plumber is far and away excessive. I did place a call and appealed to Edwin’s sense of honor but suffice it to say having no recourse I am stuck with an outrageous bill. Additionally, the service person refused to give my tenant a receipt as K.E.M.‘s business practice dictates «mailing» a receipt although being paid immediately is also their business practice. A business practice that borders on extortion.