Internal Medicine Associates Of Reston

Love Dr. Sindhwani. As a new patient she took lots of time with me. She didnt rush me and took time to get to know me and my medical history. loved the office and the online email system to ask questions and talk about issues.

I have been with this practice for over 10 years. The level of care has deteriorated ever since the switch to Privia. The doctors are great but, unfortunately, unavailable
I have had a terrible cough and chest pain for over a month and went to urgent care because of the difficulty in being seen. With no luck at urgent care (after round of antibiotics), I called desperate for an appointment. My doctor wasn’t available for 2 weeks so I asked to see another doctor who had an open appointment on the website the following week. That doctor will not see any new patients so the only option is a nurse practitioner. How can you provide primary care and service patient if you won’t allow them to see a doctor for over 2 weeks? I’m astonished, appalled, and disappointed. I have completely lost trust in this practice.

My first and only experience here was unpleasant and I will not be seen by another of their providers again.
To start, my appointment was scheduled for 8am and I received a call at 7:35 telling me the NP I was scheduled to see was sick and they had to either reschedule or move me into another time slot that day. I know things come up so I decided to cut them some slack and get bumped to later in the day, which was a pain as I was fasting for blood work.
I arrived for my appointment and 45 min later was still not seen so I had to go out to the hallway and corral the NP into my room as I needed to head back to work. Then she proceeded to take 30 min typing my info into the system, which should have already been parsed given that I had completed paperwork online days in advance. When all was said and done she told me she «didn’t have time» to do the necessary full physical to allow me to have the normal panel of blood tests run that is associated with a physical and therefore if she did run these tests my insurance wouldn’t cover them. At this point I was irate since her inefficiency was now affecting my ability to get the tests I came in for. When all was said and done I was there for close to 2 hours and left with just a thyroid blood panel being drawn with the NP suggestion that I come in and schedule a full panel of blood work at another time — meaning they would bill my insurance for a 2^nd visit and that I would need to take off work and fast again.
I would not recommend this practice. In addition to the rude behavior of the NP, the office is dark and outdated.

While I do like my Nurse Practitioner, the rest of the office staff are the most unpleasant, uncaring and rude people you could possible put together in one location. I vow every time I leave there that I need to find a new place and I will. Even the lab people that draw your blood are unskilled and uncaring. I have bruises for weeks after giving blood there and have no marks whatsoever from the other place I use.
I would discourage anyone from coming to this office and I plan to find a new provider soon!

I have been going to IMA for the past two years and I am very pleased with Dr. Sunanda Sindhwani, one of the doctors. She never rushes me, she patiently listens to what I have to say. She really cares to learn about the patient.
All nurses are very pleasant and knowledgeable as well. I was actually surprised that the other two reviews were so negative.
I also like that the office is high-​tech (everyone works with iPads, prescriptions are sent straight to the pharmacy, lab results are posted on your own login area).
I have also walked in without having any appointments a couple of times to see anyone available (usually a nurse and better to get there first thing in the morning to minimize the wait time).
I have nothing to complain about this practice.

My husband and I have been with this practice since they opened, I think more than ten years. I decided to leave, my husband stayed temporarily. We have great insurance and of course that was not enough for this group. My husband called the other day after he joined Previa at 11:30 in the morning and kept getting Voice Mail and couldn’t get through… what happened to quick service because you belong. Ha! Do the insurance companies not pay the docs enough??? Or are the docs asking for too much these days? Something needs to be done… this whole system is going down the tubes. I am disappointed with this practice not considering how long patients have been with them. For me it was time to leave since I never felt that comfortable there after all. They are rude if you don’t belong to Previa… Good Luck to you all out there.

My wife I have been going to these doctors for almost 10 years and have been
very pleased. But things have started to change in the past few years. While I must agree the desk staff could use some good customer service skills to say the least they are forever changing staff which is always an indicator that there are problems. What I am concerned with is the fact that they are now expecting us to carry PRVIA at $ 60 a month each. Its join or see someone else not a way to treat patients that have been seeing you for years and supporting you. I’m upset to say the least! Jennifer is correct why should I carry this when I have good insurance and let alone I can’t afford another $ 120 a month.

All of the previous posters problems are because they are probably not PRIVIA paitents for $ 60 a month. I just got an email that (if you want to see the DR and not a Nurse Practicioner) you have to join Privia on top of already paying for insurance and your copays. Totally ridiculous! Why is so hard to find a doctor in NOVA? I did really like the doctor I was seeing here, but I really hate the practice. Not to mention they nurse could never get my last prescription called into the pharmacy right… Now I have to find another internest. I am very irritated! Oh and the receptionists people have been very unfriendly in the past.

They are the worst. Nasty attitude. I used them for a about a year until I finally could take it no longer. I even complained to Aetna.

Unfortunately, Internal Medicine Associates of Reston Virginia has joined PRIVIA, the privileged doctor group that requires their patients to pay anywhere from $ 100 to see an actual doctor. Otherwise you can only be seen my the nurse practitioner.
I’ve been a patient for 22 years and I refuse to pay a «privileged» fee to see a medical doctor who took an oath to help the sick.
What are we going to have to pay for next over and above our insurance and co-​pays?

I felt like an unwelcome homeless person wanting to use the restroom.
I have been a patient in this practice for 5 years. Last week I had this excrutiating pain behind my eye that kept me up all night. At the time I could have gone to the ER but I felt that I just needed a referral to a neurologist or another specialist, and aren’t ERs supposed to be used only as a last resort? Or so I thought.
I show up at IMA when it opens and say that I don’t have an appointment but that I am happy to wait. The two girls at the desk (did they even look up? no) gruffly say that there are no available appointments today. I say that I have been up all night waiting to come in here and I’d just like a doctor to take a look. They say again there are no appointments. I start to get upset — I am in pain let’s not forget; and I say is this how you treat your patients? «Go to the ER» she says. Not, «I’m sorry to see you are hurting so badly, what can I do to help?» but get the h###$ out of here we are not going to help you. I started to cry (hurting) and she says if you insist I’ll call the nurse out.
I walk through the door, the nurse is there, physically blocking me from going any farther (arms across chest) and insisting that my doctor has no appoinments today. I said I don’t care about «my» doctor — I just want to see someone/​anyone. She said no, they are all booked, you need to go to the ER. This is care from my family doctor? I said, Where is an ER? (I didn’t know the area). She says it is downstairs but didn’t offer to help me get there or even point the way.
STAY FAR AWAY from IMA. I sure am and will never be coming back.

After a month of not being able to sleep more than 2 – 3 hours straight without waking up to spit stuff up I got really tired of it and came to this office. Parking around this area is pretty bad and the interior of the office feels extremely dated. But on to the stuff that actually matters…
I took the first available appointment with whoever was available. That turned out to be Heidi Wilson, C.R.N.P. After telling her everything that was wrong with me over the past month and that I generally don’t go to the doctor when I’m sick all she needed to know was that I had a cat and that I needed to be rid of him if I wanted to get better. Bullshit. I’ve had this cat for two years and I didn’t start dying until just recently. I was wheezing and producing amazing amounts of phlegm and she said I was fine.
So anyways, she tried to get me out of there with that. And because I kept insisting there were other issues at hand she asked me if I wanted some special cough syrup to help me sleep. She seemed very shocked to hear that I’d already tried it and that it didn’t help. Eventually she reluctantly wrote me a prescription for antibiotics and asked me not to use it for a few days to see if I would get better.
When I got home I just couldn’t take it anymore. I started myself on antibiotics from a previous prescription. By the next day I was so much better.