Glen is a great guy. I was having an issue with the GFI outlets in my bathroom at home. Rather than charging me a fortune to come over and consult me on what was going on he asked about my issue over the phone. He told me that issues can arise with GFI plugs over the holidays because of outdoor lights. Gave me some things to try and then told me to call him back if I had issues after that. Very honest and straight forward. I will definitely be saving his info and using him when a need arises.