Dairy Queen

Slow! Took forever to answer drive thru speaker! And when they did it was to tell us they would be with us in a moment! Ugh we only wanted ice cream!

Went here with the kids… didn’t end up eating here after watching them for 20 minutes… not once did the front girl wash her hands in between going back towards the bathrooms, handling money, eating her blizzard, and picking her nose!!! Nobody else in the front did either!!! Do NOT eat here if you value any kind is cleanliness! I’d give them ZERO stars if Unilocal would let me!!!

Awful, horrid place. Had to repeat our order several times because the employee wasn’t listening. Then, after waiting 25 minutes in the drive through, they asked us what we ordered. By that point we’d read the Unilocal reviews and realized we didn’t feel comfortable eating their food anyway. We got a refund and went someplace better.

I’ve been here probably a dozen times over the last 8 years. They are terrible. Just when you think they are going to get better, they suck worse. 33 minutes waiting for food in the drive thru… I’m talking to two cheeseburgers and two orders of fries. The milkshakes are completely melted and disgusting but time I get home. This location is a disgrace to the Dairy Queen franchise.

Just left here, took 30 minutes to get 2 blizzards… What a joke, management needs to get their act together!!! I am embarrassed to have this quality of service in my home town. WHAT A JOKE!!!

Feels a bit petty but I feel like the customer service was less than desirable. I ordered a meal because I wanted some pink lemonade. When I told them about the pink lemonade was out they said I would need to pick something else. They did not have anything else that I wanted so I asked for a refund on the drink and a water glass. I was then informed that the refund would only be a few cents because I ordered with a meal and was going to be charged for water. Don’t let me rant on the «charging for mustard». Very disappointed. Just a side note l: it was the manager who informed me of what they could do for me.

this dairy queen has a problem with being fast and efficient they didn’t no it really listen when u tell them what u want, not very good service they really need help r new management. ordered two number one’s one with peppers and one with out very simple right…

It’s OK. Service is a bit slow, and not overly friendly, but not rude either. I always order a medium blizzard with reese’s, oreos, and hot fudge at every dairy queen I go to. This lady was so confused about my order! I am not sure what is confusing about it, but I had to explain it to her twice. Oh well.
It was good when I finally got it, though!
NOTE: This DQ has the «belt buster» line of burgers and not the classic, for those in the know.

Slow service, never very friendly, more expensive than other locations

The customer service was the worst I’ve seen. Very unfriendly workers. All except one employee was rude. When I was ordering I asked, «do you still do the $ 5 lunch thing?» And she replied «it ends at 4.» Then I ordered my meal and she said, «is that all?!» And I told her I wanted popcorn chicken, and she went on to ask, you want that and a meal?! Umm yes, for my child! The place was clean, and food was good, but because of the service I won’t go back.

Dairy Queen — these dear, generic little pit-​stops are ‘what we like about Texas,’ right?
We almost always order by drive-​through, but the Rhome DQ is looking awful homey and quaint these days with its rolls of paper towels (the hip version of the old standard, paper napkins in metal dispensers) perched atop checked, vinyl table cloths. Cool!
The tacos at this location are surprisingly good. My family loves the chocolate and mint chocolate-​chip shakes. I enjoy ordering their Southwestern (?) salad, from time to time.
I thought the little Christmas tree that they put up this year (decked out with the sweet Santa faces) — positioned so as to be viewed by the drive-​through patrons — was a nice touch :)
But, oh … as another reviewer hinted: when their service is slow, and they ask you to pull from the line and park on the asphalt to await your order, and it’s about 102 degrees outside — what terrible luck you’re having in Rhome, Texas!

Good food, but the worst service EVER! You’d think they would realize to create faster service they should take your order before they finish the person in front of you.