My go to auto repair shop for big jobs and small jobs. Excellent and fast service.
Sergio S.
Évaluation du lieu : 1 Redlands, CA
I give Alex’s crew a big thumbs down on the«rebuild» he did for my Honda Civic. After said and done I am left with a motor that was supposedlly rebuilt. Seems to me like they just swapped out my motor with one of his used junk Japanesse motors. To top it off working parts were exhanged off my original motor and replaced with faulty parts, one example: my distributor. I took in my car to another shop to test the compression and sure enough two of the cylinders have weak compression. My Honda was taken to back to him at least five times throughout my warranty period. A few times for the clutch, oil leaks, overheating etc. First it was the V-Tech solenoid that was not working. The first day I took it from the shop. Then the clutch which I paid for a new one with the swap. After he fixes I get charged for a flywheel(used) because they didn’t have the integrity to tell it was bad. See most places will resurface it or at the very least recommend a new one or include it with the clutch. Now to the oil leaks. What a mess! My distributor leaked oil, the valve cover gasket also leaked oil and was replaced after he did the swap. The gasket was used not even installed right. They installed a used one. I also had oil leaking from my oil pan gasket because the drain valve would keep turning. We took it in for him to check and we go back to pick up the car after a WEEK. Alex says its done going off his mechanic. So we had him keep the car on the lift to show us he fixed it. Sure enough the plug kept spinning! My car was in the shop for about week just for this. I also asked to replace my non working window regulator. Alex tried charging my dad for the regulator when they never touched it. SMH the more I write and think about this situation it reminds me how much of a fraud this place is or turned out to be. It could of done a lot of this on my own but thats what I paid the shop for. He would try telling me «Oh were not going to charge you for that!» What you mean? I asked him once. «I paid you over two grand by now for this rebuild that was not done right. He responds«I have customers who pay my $ 8,000 for their car to get worked on.» Ok so apparentlly you have to spend at least eight grand to get good service here. Oh yeah another thing, Alex and I agreed on a final price after I gave him half the money to start the job. When I go to pay the balance his daughter charges me more than what we agreed on. I didnt want to agrue with her so I left it at that. It’s not the money its the point. One of the last times I took it to him I made sure to test drive it on the freeway and back to the shop. Sure enough I’m pulling into his shop and the car starts to overheat! You had a long life client but after this poor serivce you provided never again. Get some real mechanics in there Alex. I understand your business is growing but keep up with it. I’m not going to say I hate it because hate is a strong word but I am sure not happy with the work his sorry mechanics did on my car. YOUDON’T BELIEVEMEPICTURESCOMINGSOON! No hard feelings about the review P & G but this is exactly what happened and more.
Ijnek A.
Évaluation du lieu : 5 Big Bear, CA
The staff here is very helpful. Alex the owner knows what he’s talking about. You know they’ve been in business a long time with the quick answers to my questions. The fixed my car at an affordable price! This is the second motor I’ve had them build. The last rebuilt motor they built for me is at 186k miles now.