Restaurant Depot

People who work there have no respect to their customer, calling customer’s name, rude to people, manager don’t care, so I lost my chill and yell at them. They deserve to get yelled at in Richardson branch.

Shorting cart
Narrowly walkway
No separate check!
Don’t want to waste time to write a review!
Go to Irving if you can

The prices, the availability are.good.
The
beyond atrocious, especially the richardson branch. The managers sit on their fat. asses in thw office and offer no help.
They.are devoid of customer service training.
If I had another choice I would go somewhere else.
None of the employees smile, and some have almost
Driven over my foot. Careless.

Look, I don’t plan on fancy when I shop at restaurant depot, but I do expect a basic level of customer service.
This is the third time I’ve shopped here with similar experiences. The staff gave me incorrect information about the location and supply of product. On this particular trip, four different staff people gave me incorrect information about three different items.
The store is not cared for. Someone dropped a glass bottle of syrup. So an employee put a caution cone on part of the affected area. 20 minutes later, no one had cleaned it up. It might still be there. Now I’m picking sticky glass out of the bottom of my shoe because I walked within 6 feet of the cone.
Save yourself some frustration and shop at the W Dallas location. They’re great over there.

This is the place where me and my dad goes to shop for supplies at our resturant. The customer service is okay. It has a bunch of supplies for almost every resturant. I would come here if you need to buy specific things. Though today when we came there wasn’t a lot of avocado which is important to me so that’s a bad thing. Anyways other than that I recommend you come here to buy resturant supplies after all you have to own a resturant to come here.

Service is great. Several people asked if we needed help while we were here. Twice, someone guided us to where we needed to be. We had two big carts and we checked out in less than 10 minutes. The same guy always helps us load the truck and even jumped in to organize each crate.

If you are like me and consider walking around the grocery store a perfect shopping day, you will love RD. Mostly, I just come here for the meat. Prices are not meant to be rock bottom but are consistently low (no basing your needs on what is on sale) and way better than the butcher shop. Selection and quality is what separates RD from the warehouse clubs and grocers. I need to avoid going here unless I have a specific purchase planned otherwise I’m like a gambler blowing my paycheck. Service is a plus too. Everyone is really nice and extremely knowledgable about product.

this place has hands down the WORST customer service, you have got to be kidding me…
Go ahead and call them and ask for a price check on anything. They will put you on hold for a minimum of 10 minutes, then someone will pick up the phone and say, «what are you hold for?» … are you joking me?
Then they will put you on hold a 2^nd time.
at this point you are going insane by the recording they have for their customers on hold, which repeats every 30 seconds.
after another couple of minutes, if you haven’t already hung up the phone or killed yourself from the automated message they have playing on repeat, they will give you the price. now thats just for ONE item…
–ok thats great, but not what im looking for. what about an alternate brand or item?
«PLEASE HOLD»
ANOTHER F@#%^ing 10 minutes!!! forget it. Hang up the phone, proceed to

Full rack of ribs? A whole goat? 20 pound slab of ribeye? This, my friends, is where you go to get your meat.
Restaurant Depot is the equivalence of Sam’s Club, except for restaurant owners. My mom happens to have a membership. thanks to a family friend owning a william’s chicken. This place has great quality items for wholesale price. During this visit, i got some nice angus choice ribeyes for 7.50/lb and a ten pound box of tilapia fillets for 20 dollars. The ribeye was extremely tender and well marbled through out.
Restaurant Depot is great to pickup bulk items for any event. They have breaded meats and seafood, raw meat and seafood, and much more. Check this place out if you ever want to get away from Costco or Sam’s Club.

Restaurant Depot holds a nice variety of product, but when it comes to customer service, it’s awful!
We actually had an employee say his boss gave him 5 minutes and he only had time to 1. pee or 2. pull down the box of product that we needed…
If they could beef up their customer service Restaurant Depot would be something to be enthused about not something to dread.

WOW, what a place. Everything from a half a goat to a 5 gal. jar of Grey Poupon and everything in between. Huge cold section, free coffe and jackets to wear while in the cold storage area. Pretty much anything restaurant related you can get here…