Great service! I called on a Friday morning with no hot water. I was asked to send a picture of the brand and model so they could bring parts if needed. They arrived within 2 hours of my call. My 9 year old water heater was still under warranty so I paid just for labor to have a new thermostat installed. 2 other companies told me they couldn’t come until Monday/Tuesday and never asked about what unit I had. Great friendly fast service!
S S.
Évaluation du lieu : 5 Houston, TX
Kent and Julio are straight forward and genuine… just good guys. They are determined to fix the problem and work with the situation. Despite my mother’s can-tankerous(sorry) ways they have worked with us to fix a very bad gas leak. You better hurry if you want them though, because after this they may find another line of work. haha!
Stephen M.
Évaluation du lieu : 1 Dallas, TX
I told the operator my problem and water heater model. she booked the appointment the next day for a window of 11am-1230pm. I get a text at 1230 saying that they dont work on that specific water heater and that they wont be coming. what a chicken shit way to handle business. not only do I not have hot water, but they made an appointment to fix it. WASTEOFTIMEHORRIBLECUSTOMERSERVICEWOULDNTGIVETHEM A DIME. FINDANOTHERPLUMBERYOUHAVEBEENWARNED. UNLESSYOUREVERYGOODATDECIPHERINGBROKENENGLISHDONTHIRETHESEPEOPLE!!!
M D.
Évaluation du lieu : 5 Dallas, TX
This company is fabulous! They helped fix our tankless hot water heater and were determined to get the problem tanken care of in a timely manner. I will use them for all our future plummer needs! :)