Upton Electric

We used Nextdoor to find a recommended electrician & now he seems to have disappeared with our deposit. He has over $ 1500 from us from December 2015 and he has canceled and or no-​showed for 4 appointments. We then asked for a refund (14 days ago), which he said he would send & now it’s been 37 days since he deposited our check and he will not respond to any sort of text or call (since his email no longer works). We are going to file a claim against him in small claims court and file a complaint with the Texas Department of Licensing and Regulation.

I was looking for an electrician to install a manual transfer switch to connect a portable generator to my house, something which I had very little knowledge about. From my research online, I should’ve expected to pay around $ 700 for this job. Every electrician I called was quoting me $ 1200+! I was getting so frustrated, until I called Chris at Upton Electric. He responded very promptly and quoted me a very fair price, right around the amount I was expecting to pay. Even during the 30 degree weather, his electrician, Terry worked on the transfer switch all day and stayed to test out the generator to make sure everything worked properly. I will definitely be using them for any future projects.
*In reference to the other negative review — Yes, the first house of labor is $ 117, then any hour after that is at a reduced amount. That is a FAIR price. It doesn’t make sense for a company to come out for a job and charge $ 20 even if it’s for 5 minutes of work.

I hired this company three times, most recently to install a dimmer switch. The work is good and done correctly. However the tech handled me a bill for $ 117 for 5 minutes of work. I wrote the the owner and he said it was their minimum and apologized it was not made clear to me. I guess I should have asked and if you hire them you should too. I will not hire them again based on how they treat loyal customers.