Richfield Medical Group

My family has been receiving excellent medical from RMG for the past 30 years. All of the physicians are good, but in my opinion their top physician is Dr. James Laroy. I must also add that each doctor has his or her own nurse who takes calls from concerned patients who aren’t sure whether or not they need to see their physician or who have a question about a medication, etc. Whenever I have had to leave a message with my physician’s nurse, she has always called me back by the end of the business day with just the information I need.

First, I must say that I have been very pleased with my doctor at Richfield Medical, Kevin Nelson. He genuinely seems to care about his patients, and has a personality suited to helping people.
With that said, I also must state this office needs to improve their appointment management. I have only been here a handful of times, but not once has my appointment started when it was scheduled. Take earlier this week for example. I scheduled a 4:30pm appointment (with another doctor) due to some strange pain I was experiencing. I left work early to make the appointment, sat in the waiting room for 30 minutes, and was only brought back when I asked about the delay. Then I awaited the doctor a further 15 minutes after the nurse took my blood pressure. At that point this doctor (who seems nice enough) spent less than five minutes before he was stumped and gave me a referral to a specialist. Later that evening, my mother simply figured out my ailment using Google and WebMD.
I think next time I’ll save the time and money and just consult Dr. Mom!