Super 8 Richfield Area

Stayed here to spend a weekend exploring Cuyahoga Valley National Park, wish I would have paid extra to stay somewhere else. Check-​in and out were smooth but everything else was not. In our room we had stained towels. When we asked for different towels we were told they were unavailable but they’d bring some to the room later. Went out to dinner and when we came back we had different towels, but they still had stains on them (in pictures). We were also staying in a non-​smoking room and the bed sheets on one of the beds had cigarette burns on it (in pictures). Around 6:00 we asked for pool towels because the pool said to get them from the front desk, and were told there were no towels. On the second night our bathroom began to smell of cigarette smoke. I would expect issues like these to arise from a hotel that was cheap to stay at, but for the price you can stay at much nicer surrounding area hotels.

Other hotels had no vacancies — only this dingy, stinky, gloomy Super 8.
Some of the walls looked as if they had been fingerprint dusted. The entire hotel reeked of
undiscernible food. Everything screamed unclean, unsafe and undesirable.
I can’t remember another hotel I have stayed in that compared to this wretched excuse place.

Average hotel. Overall clean, with a few minor stains on the chair and carpets. Pet friendly for a fee.
While walking my dog — three times — I noticed the local police running tags of everyone in the lots. Not sure if this is a common practice for this area, or if they were looking for someone, but this was very off putting and made us feel unsafe.
Wi-​Fi was slow, but workable. I can imagine it running very slow if the hotel were busier.
Staff I’d say were average. Seemingly only worked here for a job, and not genuinely interested in customer service.
Location is fine, just off the toll road. Plenty of parking in front and back of the hotel.
Stayed one night but were happy to move along.

This hotel is super cheap and we liked this location because it was right between Cleveland (where we spent the day) and Cuyahoga Valley National Park (where we spent the next day). Given the price point, this hotel absolutely met our expectations and we were satisfied with our stay here. Our room was clean, the staff was friendly, and there was a continental breakfast. The elderly woman working the counter didn’t bat an eye at 2 women sharing one bed, either. :)

I’d just avoid this place. They didn’t clean our room, bring towels or make the beds between our first and second night. The clerk said «Really?“There are three or four better hotels within a thousand feet or so.