Aaron’s PC Support

Wow… Am I impressed!
Recently my 2 yr old HP laptop overheated due to cooling fan failure. (It was making a loud whirling sound for a number of days before it finally quit.)
I foolishly tried to dissect the laptop on my own, thinking I could clean out the fan and put it all back together — using a YouTube video as my instructional guide. Having never done anything like that before, I screwed up the computer and it wouldn’t start once I put it back together.
I didn’t want to take it Geek Squad because they typically want to keep your computer for a week or more, and often end up deleting all your data as part of their «repair» process.
After doing an online search with Google Maps for laptop repair, I found this place, Aaron’s, which had about 15 glowing reviews (more than almost anyone else in the area), many of them recent.
One of the things that caught my eye is how quickly Aaron’s works. Most of the reviews indicated Aaron’s was able to fix their computer in a matter of hours, unless a part had to be ordered.
Sure enough, when I phoned that morning, Aaron answered the phone and told me to bring my computer by at Noon and he would try to have it ready for me by the end of the day (they close at 6 pm)! Amazingly fast, compared to the competition.
As it turned out, he wasn’t able to have it ready until the following morning, but I was still extremely impressed. He told me my fan was faulty and needed to be replaced and he would need to order it online. He was able to order the part with expedited delivery and I had my computer back within a couple days. Total time it was in Aaron’s shop = 3 days (two of those because of the part being ordered).
Total cost: $ 130.
Aaron charges $ 100 to diagnose and repair most computer problems. If they can’t fix it, there is no charge! Unheard of!
When I picked up my laptop, the new fan was so quiet I couldn’t even tell the computer was on. Aaron showed me my old fan and why it needed to be replaced. He also described how he was able to creatively fix the two couplers I broke and even replaced some of the tiny screws I lost when I had taken it apart.
The company is very trustworthy with customer data devices, in my opinion, and they even take all major credit cards!
I absolutely LOVE their fast, friendly service and VERY reasonable prices.
They are located in a neighborhood that’s off Pinetta Drive… very near the intersection of Powhite Parkway and Midlothian Turnpike.