Allen Tire

I was in a pinch to get my state inspection completed last month during the last week of September. I called and spoke to several auto body shops and was able to finally make an appointment with Allen Tire after I got off from work. The front desk employee was friendly over the phone and in person.
When I first arrived the parking lot was very small and didn’t have much customer parking spots. I checked in and was informed it could take about an hour to an hour and a half since there were repairs scheduled in front of me already/​on going. The waiting room was very outdated and dull: old cushion chairs, no television or radio music and a small desk for children coloring books and activities. Another thing I want to point is the lack of complimentary snacks, or at the very least refreshments which were nowhere to be seen.
To my surprise, the state inspection only took about 45 minutes and I got the seal of approval. Friendly personnel but would maybe go elsewhere for my repair needs where the waiting room is more upbeat and updated in case I have to stay there for a prolong period of time.

called at 8:05a.m. asking Allen Tire about a car inspection, it takes about 45 mins. said was first come first serve with no one in line. arrive at 8:30a and dude behind the counter says it could take hours… i referenced the phone call i just had with them 25 minutes ago and the dude smirks at me and asks if i noticed all the cars in the parking lot… NO THANK YOU, I’LL TAKE MY BUSINESS ELSEWHERE. BEWARE…

Five stars doesn’t cover it for the gentlemen at Allen Tire. They just guided me through the process of saving $ 2,300 on a needed repair to pass the state safety inspection on my 2010 Hyundai Elantra Touring. It is a long and drawn out story, but in the end Hyundai ended up footing the bill to replace a failed and out of warranty OCS Sensor for my air bag system based on guidance from Bob and the gang at Allen Tire. Allen Tire could have easily quoted me a similar repair offered by the dealer and had the work. Instead they chose to point me toward a resolution based on their knowledge of the troubled history of this sensor — and it worked. I appreciate their commitment to valued quality and customer service. Keep up the good work and I will be seeing you again soon!

At the end of a long, tiring and hard day I came out of work to find a nail in my rear driver’s side tire… just four weeks after finding a screw in my rear passenger’s side tire one day after work. I called the guys at Allen Tire on Midlothian turnpike and they agreed to take a look at it and replace it if they had something in stock. I went in and they had my tire replaced and I was out of there within about 15 minutes. Jimmy and Brian were super pleasant, very nice and gave me excellent customer service!

Went on a Saturday 35 minutes before they closed to check tires I knew needed replacing. They quickly gave me a couple of estimates and told me I could get the tires on and out the door before they closed. Went back a few days later for the alignment check and state inspection. Had the car back 30 minutes before I expected. Will definitely return for service and tires for my other vehicle.

This Allen Tire location has excellent service! Ever since my parents and I moved here in 1997, we’ve been going to here to get all of our cars serviced. Bob, the manager, has know me ever since I was 8 years old, and I’m currently 24! They are not out to rip you off. They always do their best to help you save money. I always look forward to getting my car serviced here because Bob always brings his dog, and the dog always interacts with the customers while they wait in the waiting lounge. Bob is a wonderful manager. He always offers my dad and I some coffee, and maybe sometimes some breakfast treats, everytime we come in. I highly recommend this place if you want to have reliable people repair your car while saving money at the same time.

Visited Allen Tire on Midlothian after I got a screw in my run flat tire on my way to work. Thought I was going to be stuck with a $ 200 + bill and lost work hours (right at Christmas!). Bob said I could come right in but he wouldn’t be able to get a replacement run flat tire before the afternoon. Within the hour, the technician had evaluated the tire, patched it (at least a temporary fix), and rotated my tires — off to work I went! Two weeks later, the «temporary» fix is still holding strong, and I may get away without replacing the tire for some time. I appreciated the staff’s candor and the education they gave me about run flats. At least for the time being, they saved me a lot of money. I’m do glad to have found a friendly and fair service station near my home!
UPDATE: 8 months and counting… patch is still holding! Thank you Bob and your awesome staff!

These mechanics’ goal is to fix your car correctly without charging any more than is necessary. They will not rip you off. If you do not have very much money, they will help you stretch out the life of your remaining car parts instead of insisting you buy new stuff you don’t need yet.