Bill’s Cleaners and Laundry

Bad experience. Ruined the faux fur lining on the hood of my clearly labeled «dry clean only» jacket. Changed the color of the body of the jacket. When I asked what method he used to clean the coat, he stated that it was filthly and that he washed it after he dry cleaned it. The worst part of the conversation was having this business owner stick his finger repeatedly in my face making accusations that I was «trying to get something for nothing». I had not asked for anything yet. Since he removed the stain that took me to him, I did then and only then ask for 50% of my $ 18.50 charge for cleaning. I was told that only on the condition that I never returned. That wont be a problem. Never experienced such ugly behavior in a business.

The best cleaners in town! I won’t let anyone else touch my dresses and blouses or my husbands suits! Friendly staff that know you by name. I’ve never been disappointed! 5 stars!

This place is absurdly expensive. I never walk out spending any less than $ 30. they charge about $ 10 to dry clean a blouse. I went a few times since it was very conveniently located to my house but I won’t be going back, I feel like I am throwing away money.

Poor service, unfriendly staff. The owner basically told me I needed to buy higher quality clothes when I complained that two of my shirts came back in shreds from their place… I now have my dry cleaning taken care of at another place…

I had the RUDEST woman assist me today at my first time going here. She did not even say hello and at the end of our interaction she literally threw my tickets/​receipts at me. I will not be going here again after this.

I am extremely disappointed with Bill’s Cleaners. Just got a dress dry cleaned there, and it came back with the end of the zipper broken off, a hole by the zipper, and smelling like a thrift store. Don’t take anything you value here. My favorite dress is ruined.

this is the worst dry cleaner in the history of the world! i brought in a $ 80 zara dress shirt and when i went to pick it up, it was literally RIPPED TO SHREDS! then when i complain they told me it was my fault that i had a cheap shirt and offered to do nothing. they were sooo beyond rude! i will never let them near any of my clothes again!

The staff at Bill’s is friendly and helpful. You can tell they aim to be a nice little neighborhood spot. I had some couch covers cleaned there, and it was done quickly and very well. There was a slight pricing error and I was overcharged, but the woman immediately realized it, was so apologetic and fixed the issue right away. I’ll definitely be using them again.

Worst experience. So expensive. $ 17 for a skirt and a simple dress. On top of that they came back literally smelling like feet. Bills is terrible.

There is nothing like knowing the people who own and run the businesses your frequent and Bill’s is no exception. When I lived in the neighborhood they were my dry cleaners of choice as I liked being able to pull up in front of the store, right on Cary St, and drop off or pick up my cleaning without fuss. I also liked that they usually have two on the front desk at peak times. The staff is friendly and courteous and these people know their stuff. You also feel confident that your clothes are not being sent out to some huge central dry cleaning factory. I do wish they would install some central AC with all the money they are making!