I called looking for advice while I was broken down on the highway… I was so happy and impressed with the response I got. I was given advice on how to get my crippled car to a repair shop without causing further damage or needing a tow. I was even directed to the nearest place that could help me out. This guy was lifesaver! I can’t thank him enough for turning a possibly serious break down into just a minor delay in a cross country trip.