In the kitchen, customer service is sorry! I wanted a bbq sandwich and I saw that it was not busy, literally it was dead, the cashier JAred was making a sandwich, and looked up at me several times while taking a LONG time to make a sandwich(I think he was trying to deter me from ordering), the lady on left working on the sausages kept peeking to see if I would leave and kept trying to hide so she wouldn’t have to service me. Finally after 10 – 15 minutes Jared calls out somebody to get they’re sandwich so I ask to order and he says you have to order on the little menu screen behind me. AREYOUSERIOUS! No greeting and just feeling unwelcomed! Get some new employees
Eddie S.
Évaluation du lieu : 4 Houston, TX
Not the smallest but kind of in a sense you are missing out on the tons of merchandise opportunities that the flagship locations offer but accommodating for the location. If you are cutting over from 59 and heading to the Sweeney/Freeport area via 35 then this is your last Buc-ee’s before the next one by 288. The place is always clean, the gas prices are a few cents lower than the norm. You won’t find this right off of the freeway but if you drive about 3 blocks in from Crabb River Rd via 59 you’ll see it on your right-hand side. My only complaint about all of these Buc-ee’s are that none of them carry the windshield squeegee and paper towels that most of us are used to as free services to use, but that’s just minor 1st world problems. If you’ve never been to a Buc-ee’s before what I can tell you is not only is their gas to be pumped here but inside there is a small deli that makes you a small variety of food. You order from a screen and moments later your food is ready. Health conscience persons can also get a salad and fruit cups here.
Deb M.
Évaluation du lieu : 1 Rosenberg, TX
Bucee’s #31 –Richmond, Texas — has charged me twice(Saturday and Wednesday) for a gas purchase I made over the weekend, tried to contact them several times each day since this double charge occurred but Bucee’s will not answer the phone. And Bucee’s also charged me for items I did not purchase. Keep all receipts and keep an eye on your accounts for duplicate charges. So sad:(
Athenapex C.
Évaluation du lieu : 4 Houston, TX
This Buc-ee’s is a smaller one and it doesn’t have the fresh bins of jerky and as much of a fresh food selection like other larger Buc-ee’s. Still I love it because of the variety of icee flavors and also of all the random roadtrip snacks you can get.
Beth S.
Évaluation du lieu : 1 Richmond, TX
The gas tank receipt failed and did not record that I had requested a car wash. Although the manager was able to provide me with a receipt for the gas, he refused to give the applicable discount for the car wash. Bucee customer service fail.
Tanishia W.
Évaluation du lieu : 5 Hawthorne, CA
Its a gas station… but when you go inside whoooly mmoooly theres food candy drinks souvenirs and anything else you can think of. The bathrooms blew me away at how clean they were they even have hand sanitizer on the inside of the stalls!!! I couldnt get over the fudege pralines popcorn
Leslie T.
Évaluation du lieu : 3 Houston, TX
I consider this to be the much ignored, red headed step child of the Buc-ee’s franchise. It’s not on the main highway. There’s no fun billboards for miles telling you to stop or giant Buc-ee’s sign on the highway announcing: «It’s a beaver!». It would be sad to compare it to the other Buc-ee’s. It’s more of a corner store that carries Buc-ee’s stuff. Sure that Buc-ee’s stuff includes Beaver Nuggets and great fudge and Dr Pepper Icee’s. It just seems very sterile compared the the totally awesome truck stop kitsch at the bigger ones. No cool gift shop with lots of Buc-ee’s t-shirts and shorts and caps and koozies and bumper stickers or big nice deli or isles and isles of candy and jerky. But if you need basic Buc-ee’s stuff and can’t get to the one in Pearland or Luling this one will do.
Leif H.
Évaluation du lieu : 1 Katy, TX
Terrible customer service. There’s no phone number to reach customer service. The phone number printed on their receipt takes you to a recording.
Ee K.
Évaluation du lieu : 2 Houston, TX
If you’ve ever been to a REAL Buc’ee’s, this one will just leave you cold. It’s small, self-serve everything, no gift shop, a tiny deli, lots of gas pumps and vacuuming stations, and that’s it. I could have been at any freeway off-ramp service station, or a neighborhood 7 – 11. Just sad. This one is not even that close to the freeway, nor can you see it from the freeway. It’s on a secondary street. My image of Buc-ee’s is now shattered, and I realize all their stores are not created equal, so just shop price.
Carlos D.
Évaluation du lieu : 5 Sugar Land, TX
This place is great. Always super clean and cheap gas prices.
Gianna O.
Évaluation du lieu : 5 Sugar Land, TX
Buc-ee’s! Who doesn’t love Buc-ee’s? Why it would take a real nutjob not to love or at least like Buc-ee’s. But Buc-ee’s is a gas station, you says? Well, yes it is that but it’s also so much more. After you fuel up at Buc-ee’s, make a leap for the loo or whatever you need to do, take the time to walk around and see what Buc-ee’s has to offer. Sold here are the standard gas station snacks of hot dogs, chips, cakes and candies along with almost anything else you could think of to eat. Hot dogs are good quality meat, tasty and NOT the burnt outside, unnatural red color red inside. BBQ brisket sandwiches are decently tender with good flavor though some slices are a bit thick. Deli sandwiches can be purchased per-packaged or made fresh and customized how you like. Kolaches of sausage, ham and fruit are baked up fresh in the mornings along with doughnuts and cinnamon rolls. If you’re wanting healthful items, Buc-ee’s does have fruit salads, regular salads and not so healthy but they’re still better than a candy bar yogurt parfaits. Thirsty? You’ll see boohoodles of fountain and bottled drinks, tea, coffee and beers. Craving a different kind of snack? Buc-ee’s has savory beef and other jerkys, white and dark chocolate covered pretzels, caramel corn, mixed nuts and that wondrous creation called Butter Toffee Mixed Nuts. Buc-ee’s also has some of the neatest items and gifts with the cute as can be Buc-ee Beaver on them. Cups, koozies, hats, coolers and anything else you can think of are sold at a reasonable cost. Buc-ee’s is a perfect place to stop on the way to the park for charcoal or any other necessity. Did I mention restrooms? Buc-ee’s has some of the cleanest and I mean spotless restrooms around. No urine soaked tissue littering the floor, no unflushed surprises waiting behind stall doors and there is always a good stock of TP, soap and paper towels. Buc-ee’s is clean, convenient, consistent in all locations and it’s just cool. Really, truly cool. I love stopping in at Buc-ee’s. You will, too.
Allen T.
Évaluation du lieu : 5 Sugar Land, TX
My favorite place to gas up! Plenty of pumps! Plenty of space and a great car wash too! The best breakfast burritos and so close by! Two thumbs up!
Maigen A.
Évaluation du lieu : 3 Sugar Land, TX
Am I seriously reviewing a gas station right now? …oh. Well, if it’s Buc-ee’s, that changes everything. Although I’m a biiiiig fan of the Buc-ee’s mother store in Luling, TX, I’m not too crazy of the little sister stores scattered around Houston — this one included. Honestly, they’re mere shadows of the mother store. Things it DOES have: * Your typical convenience store items: snacks, drinks, beer, etc. * Still offers parfaits, sandwiches, salads, and Buc-ee’s snacks(Beaver Nuggets, jerky, etc.) like at other locations. * Clean restrooms. * A bit of Buc-ee merch, mostly shirts. Well, just shirts. You won’t find any Dippin’ Dots or the whole«country store» get-up here. Don’t get me wrong, it’s still probably the nicest and tidiest gas station/convenience store around, but if you come here expecting the full Buc-ee’s empire, you’ll be sorely disappointed.
Ron W.
Évaluation du lieu : 5 Sugar Land, TX
nice clean place… great car wash! good prices
Sandra C.
Évaluation du lieu : 4 Sugar Land, TX
Totally awesome that I hardly ever have to wait for an available pump. Plus it’s only a hop and skip away from where I live so that’s even better. I usually go across the street for gas but than I noticed the prices are always the same! So I might as well just get gas at Bucee’s so I don’t have to wait awkwardly for the person in front to finish pumping their gas. Hopefully yall get lucky because sometimes on certain pumps… it’s ridiculously sloooow Their car wash is pretty convenient too since we can just choose and pay for the type of quick wash we want. I like the huge area that we can just park and vacuum our cars with the free vacuum tokens given when you purchase a car wash. I think I might still have some tokens from the days when I’m in a rush or just lazy to vacuum. So overall… pretty convenient, clean, and cheaper prices for gas :)
T e x M o m.
Évaluation du lieu : 5 Houston, TX
Oh Bucee, I love you so! Gas is usually the cheapest around and if you have a chance the chicken salad on croissant is so good — yes really. I don’t usually go for gas station food but this was good! Car wash at this location rocks but a little steep but still a very good wash. But dear Bucee please build a location between Houston and Beaumont!
Jason P.
Évaluation du lieu : 5 Houston, TX
Oh Buc-ee, you have stolen my heart. This is without a doubt, the fanciest damn gas station/truck stop I’ve ever encountered. These guys are doing it RIGHT: their slushee machine has 4 flavors, and their coffee/cappuccino selection is incredible. They’ve somehow managed to stock what appears to be homemade puddings, popcorns/kettle corns, nuts galore, etc. These guys have EVERYTHING and they’re opened 24 hours a day! At the cash register, they have a huge flat screen TV that displays the entire parking lot and gas pumps so you can always see your vehicle. I know it seems silly reviewing a gas station, but this is NOT your ordinary corner store.
Tracy T.
Évaluation du lieu : 2 San Francisco, CA
I like this gas station mainly because it’s close by and very cheap. However, I find that the machines are ridiculously SLOW. It takes me about 15 minutes to complete my gas pumping process because of the slow machine.
Ada L.
Évaluation du lieu : 3 Sugar Land, TX
i like the beaver, which is all that i like about Buc-ee’s. lots of southwestern goodies like pecan divinity, which is soft and sweet and yummy nougat, the«beaver hut» chocolate, coconut bars, beef jerky, and the«beavers nuts,» which is sorta like caramel corn puffs. good place for snacks and restrooms on a long drive.
Esther L.
Évaluation du lieu : 4 Sugar Land, TX
Lovee Buc-ee’s! Gas has consistently been at least 20 cents cheaper here than the gas stations in Sugar Land/Houston. And then it’s even cheaper if you get a car wash, but I’m not sure how much an actual car wash is. Chevron is also right across from it, usually at the same price if you’d prefer that. Great place to stop if you need a clean bathroom, Beaver Nuggets, Kettle corn, fudge, jerky, etc. This one’s not as big as others I’ve stopped at, but it’s brand new and nice!