I just had two trees taken down in my front yard. One was large, and the other was enormous. Every step of the process, from the estimate to the clean up was handled in a polite, friendly manner. I was impressed with three things: 1. When they left, there wasn’t a single leaf or twig in my yard. It was spotless. Amazing! 2. I spent a long time watching the work because it was fascinating. I was impressed with the way the teams worked. They were very efficient, and more importantly, very safe. They wore eye, ear, and face protection plus hard hats and bright vests. I never felt like they were doing anything risky or dangerous. They were working close to my house, dropping huge limbs, and I never worried they were going to damage the house. They really knew what they wee doing. 3. They really wanted to make sure I was happy every step of the way. I asked if I could keep the chipped wood and they dumped it exactly where I wanted it. But they went beyond that: they warned me that it would be a huge pile and made sure I really wanted that much, and they offered helpful advice on using this mulch, because it gets very hot very quickly and can damage sensitive plants if used right away. 4. The trees had lots of surface roots that werre a problem when mowing. They got rid of them all for me, even the ones that weren’t adjacent to the trees, and told me they would come back if I found more roots. It can’t be cheap to send out a guy with a truck hauling a stump grinder for a little root. Very impressive! Nice people, great job!