Dance Service Center

Excellent service and always spot on with the diagnostic and the most sensible repair option. Highly recommended, and would not go elsewhere

Quick and easy. Super friendly. Seems very trustworthy and efficient. I heard they charge more for an oil change then places around the area, so as much as I don’t want to try other places, I may have to shop around. If prices were comparable, I’d go back for every check up.

The most expensive place I have ever been.
Having had oil changes, inspection etc done there
before, I was surprised at the enormous fee my neighbor
was charged. With that in mind, I went to get 2 simple
services done. Imagine the surprise when, instead of
150., I was told it was 775. to have the total check done.
I said, no thanks, and got by with 177.
A 60,000 mile check can be done for less than 600.

After a handful of oil changes and regular service appointments here, I’ve found myself less and less enchanted by the service. The guy at the front counter has been less pleasant, the service less efficient and the sales/​upsells significantly pushier in person and with follow up emails. I was recommended a service I am 100% positive I am unaware I did not need, and confirmed elsewhere after leaving. I will not be back and am super disappointed at this change and what I can only hope was a one time dishonesty.

Great customer service, reliable, fast, and convenient. My husband and I take both of our cars here for routine maintenance and when we have had misc car trouble and have not been disappointed.

I took my 90 year old grandmother’s car in to get work done and I left very impressed with Dance Service Center. She had been taken advantage of by another car repair job and I am happy to say it didn’t happen again. They took her car in on time and repaired what I asked them to repair for a more than fair price. Everyone was nice and professional. I would highly recommend Dance Service Center to anyone in the Richmond area

Absolutely the most honest and trustworthy shop you will find anywhere. I’ve been taking my car here for years and I always receive great service. You can count on these guys not to sell you something you don’t need. Their work is always impeccable. They are friendly and helpful. When my last car was on its last legs, they were up-​front and told me that there wasn’t much point it continuing to pour money into it — which would have made a lot more for them in the long run. I can’t recommend Dance highly enough.

I had an electrical problem that kept draining my battery. I called them and they fit me in on a Friday to keep me from being without a car for the weekend. They diagnosed, fixed, and had me on my way in about and hour. Saved me.

This is the real deal! Mechanics honest charming. They have never done anything but what was asked and come back with minimal recommendations. But here is who they are: my husband is a disabled veteran and can’t drive anything more than a motor bike. They don’t service them but said sure we will take a look. They did dismantled put back together! No charge! Now that is a SERVICE station. But they do great work period. Thanks

It is a sad state of affairs that my experience even warrants two stars, but at least I got the service I wanted performed with no harm done to my car.
This morning I dropped off my car at Dance for an oil change at the recommendation of a friend. When it was ready, they called on the phone and said the brake fluid and the coolant «look like they haven’t been changed in a long time,» and that one battery terminal was corroded. These extra services would bring the total bill to $ 250.
It just so happened that I’d had a comprehensive service just 1,300 miles prior, which had included brake and coolant. (The oil was not included in the prior service because it was too soon for an oil change.) Upon paying for the service, the guy at the counter, the mechanic and I inspected under the hood. The fluids were practically potable – transparent and without sediment. (The battery terminal was indeed corroded – a problem that can be fixed with a minute or two of scrubbing.) The counter fellow said «yeah, I wouldn’t get that done» in reference to changing the fluids. The mechanic had nothing but pathetic excuses – mainly that the filling caps were dirty. (Totally irrelevant.)
I am inspired to perform more of these simple services myself…