Fazoli’s

A fairly random stop on the way home, Fazoli’s is one of Sweetie’s favorites and I can usually find something satisfying there. This one is along a busy retail stretch, as they all are, though the strip mall it is in front of is kinda run down.
From the moment we walked in, until they told us «have a great day!» as we went out the door, service was exceptional. Helpful, friendly, efficient, with a sense of humor. Sweetie had her usual chicken and broccoli fettucine; I had the «new ultimate spaghetti.» It was pretty good, with sausage, bacon, meatballs, and mushrooms. They brought around more fresh breadsticks several times. The place was clean, and pretty big for a Fazoli’s. It’s not usually my first choice, but it’s pretty good, Sweetie likes it, and this one in particular was a standout.

This place used to be amazing but now they care more about speed than quality. The only things I like here now are the breadsticks. Everything else is food poisoning in a dish

I do like their food, from what I’ve tried. I normally get the submarino, the original. It’s got banana peppers and I’m.a sucker for banana peppers. When we go as a family, the hubs and I get meals and the Little eats the cheese pizza slices that come with the meals. It’s a lot of food! While suhe does like the pizza, personally I don’t think its all that tasty; kinda rubbery and bland. The breadsticks are divine and the penne romano is good!
Don’t plan on a quick in and out meal, though. I realize it takes some time to prepare the food, and I appreciate that. I’m good with that. But the last few times we’ve been… Oh my goodness! The ordering process took longer than it did to eat! Drive through always takes forever, but I’ll chuck that up to food preparation.
Prices are ok… Not cheap and probably a little higher than what you’d expect for a counter service type joint. The folks are sometimes friendly (a gal named Brooke is awesome) but sometimes some of them are a little grumpy.
All in all, I do like Fazoli’s because it’s different… and I’ll go if I’m sure I’ve got plenty of time.

the food was hot and tasty. there was plenty of room for our group of 9 (included 4 children).
everyone had a good time. had supper then went to amc theater right behind it.
so why not 5 stars… that would be the person who took our order. she almost caused an even lower rating. my son always gets the fazoli pizza with sausage. which we have seen at other locations can be more complex than needed to enter in the register… but this server just said «i dont know how to do that» with a very rude tone and insisted i change my order until i asked for her to ask someone how to enter it. she did and we got our food quickly. and the staff made sure we had plenty of breadsticks through out the meal

I can appreciate when a restaurant goes through the efforts of attempting to class up their establishment, but come on, this is fast food. If you want to class yourselves up you might as well come to my table and take my order.
And what is it with this location and there never being any ice in the drink machines? I feel like I spend 10 minutes putting ice in my cup every time I’m here.

If you haven’t been to this Fazoli’s in a while, you’ll notice they’ve changed it up a bit. They painted the interior to make it a little brighter and instead of serving their food in to-​go containers, it’s now offered in big white ceramic bowls with real live silverware. It’s a small change, but it does class up the joint slightly. The food is still averagely good… and the breadsticks are just as soaked with grease as ever (just as we like them!). My biggest gripe about this place is that it seems to be a magnet for huge groups of very loud children ranging from 4 to 14.

I’d never heard of this place until I met my husband, who used to work at this location. We live in CA so when he went on pre-​deployment leave, we came here so he could have me try his beloved baked spaghetti that he raved so much about. Who knew something as simpe as spaghetti baked with mozarella cheese could be so good? Also, his grandfather, who is a weekly customer, always orders the breadsticks double toasted, which I think makes them taste better.
We definitely hit this spot up everytime we go visit his family in Richmond.
Took off one star cuz… well. its fast food Italian. Its good, but not amazing lol.

Just at at Fozoli’s over lunch today and really enjoyed it again! Their Classic Sampler meal is about the best thing on their menu, in my opinion since it gives you a little bit of everything! I go here quite often and recommend to everybody!

I would really kill for a closer Fazoli’s to Chicago, than having the closest ones being in either Kenosha or Valparaiso. *sigh* Especially since I believe they’d absolutely make a great killing, and fill an unserved niche, if they ever were to expand into Chicagoland.
Wishing aside, it was a nice treat being able to stuff myself with some fast-​food Italian a few vacations back, when I was in town. Got some pasta and garlic bread (latter came along with my meal), and didn’t disappoint. Decent speed in the drive-​thru lane (even if not the fastest around), and friendly service. What’s not to like about that?