Harris E Monroe

I am beyond disappointed with this place and the service I received. Unfortunately, I was referred here by a dentist I trusted, so I had hoped for better. I went in for a consultation for my wisdom teeth. I was told that the dentist would talk over what I needed done and the options with me. It was billed as a thorough doctor to patient talk about the procedure. Instead, I paid an exorbitant price for 5 minutes of no new information. I came in anticipating the dentist to discuss what teeth he recommended I get extracted, what anesthesia to use, and what the cost would be. Instead, all the doctor said to me was, «So you have to tell me what you want me to do.» It’s a bit hard to make an informed decision when the options are not even laid out for you. Later (after calling multiple times) I was finally told the price. It was insanely expensive even with decent insurance! Everyone I have spoken with since (including other dentists) can’t believe they charged that much. Also, I found out that the dentist had (very conveniently) scheduled me for the most expensive option of anesthesia (being put completely to sleep which I’m not even comfortable with). Needless to say, I cancelled the appointment. But that didn’t end it. I was contacted FOUR times after CANCELLING my appointment telling me to confirm the appointment or asking me if I wanted to reschedule. They wouldn’t leave me alone! Although some of the front desk people I talked to were friendly enough, overall Virginia Oral and Facial Surgery has caused me weeks of frustration that I wish I could have avoided by knowing how horrible it is.

Went in for the actual procedures. Anxious as hell but 1 of the 2 dental assistants really helped explain in even more detail what they would be doing that day. Helped calm the fears I had and helped take my mind off of everything. She was extremely nice and caring and I really appreciate her being there that day.
I went with just a local anesthetic, Dr. Harris gave me like 7 shots to make sure I did not feel anything. He put on some great oldies but goodies music and got to work. He constantly asked me if I was okay and was not having any pain. The two procedures I had took less than 30 minutes. In the end he gave my a shot to help with swelling and sent me on my way. The whole thing was nothing like what I had in my head, such a relief. Thanks to him and his staff.
The next day they called to check up on me, comforting touch.

My orthodontist refers me to this office for my surgery. I’m scared thinking about the surgery, but surprisingly it was fast. I would like to say thank you to doctor harris who did my surgery and to his awesome team. You guys are great.

I have six tooth implants as it is, so it’s fair to say that I’ve been through the gauntlet when it comes to oral surgery. Yesterday Dr. Harris took out my wisdom teeth which I was dreading, hoping I’d never have to get my mouth cut open again. It was easily the least unpleasant oral surgery I have ever had. Dr. Harris, the anaesthesiologist and the rest of the staff were kind, caring, friendly and professional. They answered all of my questions and also reiterated all the information to my friend who was there to drive me. The process was extremely fast (maybe 25 minutes for two wisdom teeth?) and honestly, pretty painless. I took two of the prescribed painkillers after my face stopped being numb and didn’t have to take any for the rest of the night or at all today. I would absolutely and confidently recommend Dr. Harris any time.

At an endodontist apt, I was told my tooth was cracked and told that I needed an extraction. My regular dentist referred me to Dr. Harris. They fit me in an hour later (which I really appreciated because I was so upset I was losing a tooth, just wanted it over with) the staff was really nice, I enjoyed everyone who I came in contact with. The lady who took me back to the room and chatted with me (sorry didnt get her name, but she had long dread like hair) she sat and talked to me and made me feel at ease about why I was there. The next person I spoke with was the person who handles the insurance coverage and payment. She was really great to me as well. Although she took quite a bit of money from me on this day, she explained the process to me and made sure I knew what it was going to cost me with and without insurance. Once in surgery. I met a guy who assists Dr. Harris. He was super nice and I enjoyed chatting with him, before and after my surgery. He made sure I had my cup full of gauze and paperwork with instructions.
The surgery was funny because I was just breathing in laughing gas so I was wide awake through the extraction. I could hear the entire conversation the Dr. had with staff. He keeps a nice soothing r& b station playing on the tv and I was impressed at his knowledge of music while snatching my tooth out my mouth lol. I couldnt speak but I just chuckled at the conversation. It was over in what felt like 10 mins but must have been more like 45mins.
The next day, Dr. Harris assistant called to check on me. Very pleasant experience considering it was an extraction.
I would recommend him to anyone in need of oral surgery.