Megabus

Pleasantly surprised! I usually drive but was meeting the bf so felt adventurous and bought a ticket before reading the reviews. This is a clean Venture Tours bus running a bit late the day before Thanksgiving to DC. Nice driver, quiet group. The only things I could ask for are an oil can for the squeak upstairs, a little more cold air as we are in the sun, and clear roads, so really not much more on this lovely day.

I’ve ridden this bus many times before and it’s always been late but never over 30 min late. This particular time the bus was scheduled to arrive at 1220pm and I waited till 230 – 3 pm before I left and decided to drive. Around 4 pm I called the mega bus customer service and was advised that the bus still hadn’t arrived at the pickup location yet. That will be my last time dealing with this bus company.

Unilocal should seriously consider adding a no star rating. My experience was so bad it’s almost comical. Let’s start with the fact that the bus was 1.5 hours late. Got on the bus only to find that the extra money I paid for a table seat was a shared table with four other people. The table was super tiny and the seats are so close I was knee to knee with the guy across from me (im only 5’7″). Also the wireless didn’t work. Now let’s discuss the employees. I thought the rudeness i experienced was only the stuff of parodied SNL skits. The driver continuously barked orders at paying passengers. During a rest stop i overheard him say «why are you JUST now getting off the bus… get back on!» (This was all of two minutes after we stopped.). I, as well as other passengers, overheard an employee call the passengers filthy people. I will never ever in my life take another megabus and the I’ll use all of my social networking power to make my friends think twice about it. I would rather sell my body on the street to pay for a greyhound ticket then to ever give another penny to megabus.

Don’t want to even give one star! Used DC to Hampton. 4 hours delay. Broke down at the half way. Outlet isn’t working. No update. Worst customer services. We’re supposed to arrive at Hampton 10:45pm, but as of right now 3:30 am, we’re still stuck at Richmond with broken bus. I know it’s cheap way to travel, but time is money. Never ever ever use Megabus again !!!

There’s nothing like arriving in Richmond at 3:30 in the morning in 27 degree weather, only to find your bag hasn’t been unloaded. When I pointed that out to one of the handlers, I got a lecture on the importance of specifying my destination when loading — which I had done. Then I was told I had to find and drag my bag out of the cargo hold.
Outlets sometimes work — sometimes don’t. WiFi is extremely slow, either because of all the people using it or throttling by Megabus — it took an hour for me to download a Sunday New York Times to my tablet. On one bus, the driver made a point to say the temperature is «climate-​controlled» and there was no point in complaining to her about how cold it was.

Working Wifi? Nope. Outlets that work? Not by my seat. Clean bus? Hello crumbs. On time? 30 minutes late. Will I ever recommend use or consider megabus again? Now that’s funny.
Have been on bolt bus greuhound and ny to dc. All far far far superior.

I had such high hopes for this way of traveling, but alas, my first time will be my last time. I took a weekend trip to Philly from Richmond, having stops in DC, Baltimore, and the University of Delaware. The way up was not nearly as bad as the way back, although both ways were pretty bad.
First off– these buses are FREEZING, wifi is terrible, and some of the electrical outlets don’t work. When we made it to DC, we were told that our bus was experiencing technical difficulties and that we would have to switch buses… what?! How long before we stopped did you know something was wrong?! That wasn’t even a big deal.
Secondly, I guess the University of Delaware stop is new because our driver completely missed the stop and it took us 45 freaking minutes to back track. We finally rolled into Philly about 1.5 hours late.
THIS IS THE WORST PART AND THE REASON I WILL NEVER USE MEGA BUS AGAIN — —
On the way home, I experienced the single most disgusting thing that I have ever witnessed… when picking up in DC, a man sat in the seat diagonally in front of me… I noticed he couldn’t keep his disgusting hands out of his pants. So, I attempt to fall asleep so I won’t throw up.
I fall asleep for 30 minutes, wake up, and what do I see but this nasty, disgusting human being PLEASURING HIMSELF in his seat, private parts out in the open, looking straight at me. I was so unbelievably horrified and still had 2 more hours of this to deal with. I immediately left my seat and went to a different level on the bus.
I am appalled, disgusted, and horrified.