I tried to do our well check in August before school started to get my son’s asthma medicine refilled. I wanted to be organized and have all things handled before school started. I was told they would just call in the refills because he was doing good. His prescriptions run out, I try to have them call it in, and instead here I am now sitting in an office on one of our few days off. We have been here over 45 minutes and extremely frustrated. They do not handle business like a well established doctor’s office should handle business… extremely unprofessional.
Nikki C.
Évaluation du lieu : 5 Houston, TX
I absolutely love going to this center! We typically see Kathleen Knoebel, MD, FAAP and she is so nice and very understanding and she listens she don’t cut us off with a answer right away she listen to our concerns tell us what the old ways, what a myth, what we can do, what we should do, what it needed and basically she is perfect. We live in the galleria area so the drive is a bit far but it is worth it! if Kathleen is not available we also see Dr. Christine Mathew she was very nice and educational!
Rachelle A.
Évaluation du lieu : 1 Richmond, TX
Doctors are nice, but I will never go back since the receptionist is horrid! I read a similar review on the main campus page. I was hoping to have an office near home, however, the rude reception that I get every time I have come here makes me want to go back to Cinco Ranch Pediatrics-which is far away. What a bummer that one vital role is being done so poorly.
Rosal D.
Évaluation du lieu : 5 West Oaks, Houston, TX
Hate going to the doctors office unless absolutely necessary! But love talking to add. Kathleen about my child’s condition. She listens, is very patient, understanding, kind, and her advise is always in the interest of the child. Recently though and I do believe it’s because the office has gotten busier, the doc will semi rush the appointment but that’s understandable when you are trying to fit patients. This doctors office also has an online portal for their patients where you are able to log in and view vaccination records, current medications, ask the doctor a question, track your child’s past vital signs etc. The insurance companies they accept and work with are listed plain and clear on their website.