Staff here is extremely friendly and helpful. They are knowledgable of their shoes and seek to understand what you need. They have a machine that will measure how you stand and your pressure points. That is very helpful. Another nice accommodation is they will clean and restore your old red wings so they will last you for a life time. My husband loves coming here because he finally found insole supports that make his feet feel better and that has really saved his back and knee pain. Highly recommend anyone looking for a good pair of boots either steel toe or other to check this place out. They also have a large selection of women’s shoes too. The product and customer service keeps people coming back year after year and it’s worth the drive if you aren’t near this store.