Restoration Hardware

I don’t think I have ever bought anything from this location, but I frequently use it to view things before buying since they have a nice showroom. They are able to order items for you and send them directly to your home. Sadly, the staff isn’t very friendly and often no one even greets me when I enter the store.

Came in yesterday to buy a bedding set (duvet, sheets, pillows) and was helped quickly by I believe his name was John. He was extremely helpful and ran around the store and the backroom looking for all my products. He suggested great similar sheets at the same price point when the sheets I wanted were not available in the store. The down pillows I wanted weren’t in stock in store so he ordered them for me with free shipping directly to my door. Great experience.
Today I decided to buy the down comforter as well. Called the store, spoke to Alethea, she checked and advised it wasn’t available in the store but could order them for me with free shipping to my door. Again, great customer service. Will continue to be my favorite home store.

Buyers beware! Sure the furniture is beautiful but we ordered items for the family room and had the wrong console delivered, and the chairs will not be ready until some time in Feb., and the sofa not until «June» even though it was ordered in Oct. and we were told «after the first in January.’ Boy, I would say that waiting 8 months for a sofa is way over the first!!! Very disappointed with the delays and feel that we are not being treated as valued customers. Whenever we called they are nice enough but have no answers as to why the delays are happening «we have no control over the manufacturer» What!!! Hate to start from square one but I really think that it is time to cancel and go elsewhere :-(

I LOVE LOVE LOVE this place. I took several photos of the store since there weren’t any on Unilocal and you can see from the photos that as soon as you walk in it’s like you have walked into a beautiful celebrity home styled by a professional interior decorator.
I love the old world loft look throughout. Restoration Hardware has all kinds of beautiful goodies inside and I adore the place. It’s not cheap but it’s strange how some items can be so reasonable and some can be absolutely outrageous.
For example, I saw a beautiful wall mirror that was pretty large that I loved they call the «venetian mirror» and I asked how much it was, it was around $ 600. This might sound like a lot but for a large sturdy mirror around 4 feet high I don’t think it’s terrible. On the other side of the store I found some french bath accessories I’ve been eyeballing on sale for between $ 5 – 30 each also and was happy. Then, I found a reading lamp that wasn’t very large that I liked that ended up being almost $ 900! I don’t know how this little lamp was more than the large mirror but it was… so if you see something you like you just never know how much it might be until you ask… it might not be as bad as you think, or it might cost as much as a new Volvo.
Most of the stuff in here reminds me of something I’d find in Ozzy and Sharon Osbourne’s house… rough wood tables and galileo light fixtures with mirrors and old world glass décor as well as linen couches and chairs … to me everything is very beautiful and english/​rustic. I love it.
At christmas time I bought a beautiful driftwood christmas tree with some small copper lights and it is one of my favorite little beachy christmas decorations.