Bob & Ardyce’s Bicycles

After spending several hours in big box stores looking at bikes I decided to stop in here and check out their selection. I knew I would be paying more, but getting a better bike if I went to an actual bike shop.
The difference was night and day. I was helped immediately when I came inside, where in the Kmart/​Walmart no one was seen anywhere near the bikes. The items they had in stock were not quite what I was looking for, but the gentleman there helped me out with buying the proper size bikes for my kids from an on-​line catalog. The bikes arrived VERY quickly, and the shop assembled them for me, and put in tire liners for a little extra (This area is bad for goat heads).
Some of the things I considered before buying here were this:
— Do I want someone who is not a specialist assembling my children’s bikes?
— Do I want to spend the time removing the tubes and installing the liners myself?
— Will big box stores care/​help if something goes wrong, or will a small shop be more likely to actually fix it?
— If I got a cheap bike from another store, do I want to spend money to replace it when it breaks?
— Do I want to buy from a faceless corporation or build a relationship with a local small business?
I was also able to pick up some helmets for the kids for fairly cheap because they were being clearanced, which beat trying to figure out sizes on-​line for my kids.
I would definitely buy from here again. Also, they have a shop dog, and she is awesome.

I do not understand the person that posted the negative review however, you cannot satisfy some people no mater what you do. I have purchased my bike and three of my kids bikes from
Bob & Ardyce’s Bicycles and had zero problems. The follow-​up service is excellent. Do not hesitate to buy there or have your bikes serviced there.

Wow– buyer beware! They do not stand behind their products. New trek bike they admitted to putting together wrong still not right (chain falling off, shifters not working, etc) after 3 months of them trying to fix it. They basically said ‘you’re out of luck’ when we asked about an exchange or refund. Now we have to go spend more hard-​earned money to get our brand new bike fixed at another bike shop. I don’t know how they can feel good treating customers that way in a small town but they have lost our business without question.