P.F. Chang’s

Unable to make a reservation for this restaurant. Their phone does not work. The website only accepts reservations for 6, we have 7. Amazing in this day and age a customer cannot simply connect with a business to discuss a reservation.

Im a fan of many different PF Changs restaurants, however, this one is a mess and is need of some sort of management over haul. To start with, as I was being seated, I saw cooks throwing things around in the kitchen, a couple of the workers with headphones on, and food coming out pretty slow. Things were not right with the soup nor were the crispy wontons even cooked all the way, once inserted into the soup, they became chewy like taffy. terrible. I mentioned it to the waiter and she was short with me. I was not impressed. I think the attitudes we experienced need a change and better more attentive management needs to step in to handle employees and customer situations. This is a quality restaurant chain, but this one is a total miss. I would most definitely skip this one next time I am in Jackson /​Ridgeland Ms which is often.

Once again I’ve been disappointed with my meal experience here in Jackson, MS. I decided to take my General Mgr. out for a good meal but I failed horribly by choosing this restaurant. The food was cold and disgusting. Remember the pop rocks candy, well let’s just say that’s what the rice taste like without the sparkles.

Terrible restaurant. It should close! How can they get away with calling this a Chinese restaurant. Sent food back twice.

Horrible everything. I ordered takeout online, no special requests. I get there at the time I’m supposed to pick it up, and there is no one behind the counter. I wait 10 minutes and multiple waiters look at me and keep walking. Another lady arrives to pick hers up. Finally someone comes in, a waiter who previously looked at me two times who actually seemed kind of drunk to me. He gives me my food which Has clearly been sitting out for awhile. Not to mention one of the main parts of the meal I ordered was not on there.
I will not be going here again. I thought I’d take a quick trip to P. F Changs rather than drive to Mr. Chens, but I won’t be making that mistake twice. If you haven’t had Mr. Chens, do yourself a favor and go there instead. With better and more food, cheaper prices, and greater service, there is literally no reason why anyone should go to P. F. Changs.

So we gave this Chang’s location another try hoping our past bad experience was a singular event. It apparently is the norm at quite possibly the worst restaurant location in the P. F. Chang’s family. The restaurant was empty and dirty. The hostess was shuffling around in bedroom slippers. Food was bleh. The «new» menu features across the board price increases of about two bucks per menu item and a marked decrease in portion size. How can a P.F. Chang’s consistently miss the mark? It is
sad and tragic.

Not impressed at all. Food tastes like frozen food that was taken out of a bag and zapped in the microwave. Don’t understand why so many people are crazy about this place.

One would assume since this is PF Changs that the food taste and quality would be beyond question. We were wrong. I should have checked Unilocal.The food was ok. Did you read that. Just OK. I’ve had the same items at Panda Express and it was so much better. I’m disappointed in this restaurant and that I spent money here. Lesson learned. Moving on.

Horrible experience. The appetizer was cold, my napkin was very dirty, the seats are dirty, it’s not even busy in here. My chicken satay was disgusting. It tasted like it had been sitting out all day. The sushi was fishy. The waiter was really nice but this place has really gone downhill. we are never coming back.

Excellent service and food was great. Staff in the bar was attentive and friendly, manager stopped by to ask how the food was and thanked me for stopping in

The Buddha’s feast was mediocre. Vegetables were fresh but the asparagus was tough because the ends weren’t cut off. Honey crispy chicken wasn’t too crispy and somewhat greasy and way too garlicky. White rice wasn’t cooked well and was tough in the middle. We had the exact dishes at the PF Chang in Huntsville, AL and they were delicious. Very disappointed indeed.

Absolutely Terrible! Kevin our waiter was very slow and inconsiderate. The orange peel beef was way too salty. Hostesses just stand around playing on their phones. I won’t be back

I was very surprised on the low 2.5 star rating.
My experience was nothing short of a 5 Star rating. Our waiter was Bryan, and he was excellent. He was very professional, courteous and knowledgable. The restaurant was very clean and the food was outstanding. We will certainly come back to this location.

When I did a Unilocal search for a restaurant near our hotel I was discouraged by such poor reviews of this location. We decided to try it anyway because the ones in Dallas and San Diego are excellent. We were not disappointed! Maybe they have new staff because I have only good things to say about this place. First of all, the employees were very friendly and helpful. We decided to do Take Out. I wasn’t sure how the food would be because every time we’ve eaten at a PF Changs we dine in. We were pleasantly surprised. The food came out in a timely manner. The lettuce wrap ingredients were neatly packaged to make assembly easy. The Almond Chicken was light and fresh. The Chicken Fried Rice was delicious! I’m glad the serving portions were large because my husband and I were practically shoveling it in our mouths! It was that good. The entire meal was just as good as what we expect from PF Changs. We will definitely eat there on the way back from our trip. By the way, we ordered right at the peak of the dinner crowds and they pulled it off perfectly.

My meal was great and the service was absolutely wonderful. The chef came out to apologize for my meat taking a while to cook (it didn’t take long at ALL) and offered us free appetizer and desert. He was so so nice. Nothing disappointed.

This was my first time to dine here. I ordered Egg Drop Soup (not edible) and then the Lobster Fried Rice. The entrée was ok and that is being nice. Service was great. The food was just terrible. I’ll never eat here again!

Downhill fast. If they don’t improve soon, bye bye PF Chang’s. I’ve ordered wine that they said they were out of, that I was literally able to see while sitting there. Apps shouldn’t come out AFTER the main courses.

Not sure what exactly the bad reviews are about but we have always gotten great food and service — unless they were just extremely busy and sometimes that is understandable. We arrived here as soon as they opened today so there wasn’t many people in the restaurant. We received great service and the food we ordered was prepared perfect. The egg rolls are awesome — the shrimp with lobster sauce is amazing — the hot and sour soup is a must.

I’ve had more problems than I can count at this restaurant. Terrible service, inconsistent cooking, common ingredients missing from dishes. I eat at the PF Changs in Baton Rouge almost every time I am there. This Ridgeland location may be the worst PF Changs in the country. I’ve had food be great one night and just inedible the next time. I’ll never spend another dollar in this location. I was so happy when they opened because I live very close. After over a dozen attempts to give them the benefit of the doubt I came to the conclusion that management and the kitchen just don’t care at this location. Frankly I’m surprised it’s still open. If you want to charge $ 17 for General Chang’s Chicken it should be spicy and it should consistently taste good.

Everybody loves PF Changs. What’s not to love? The food is usually good — fairly fast — and the same wherever you go. So you have that ‘food security’ thing going. I have been to PF Changs literally all over the world — Yes — literally.
That’s why this is a crazy review to write. This location is the absolutely WORST PF Changs I have ever stepped foot in.
It starts with a poor hostess… She wanted to sit us in-​between a table of kids. Young kids… When we declined, she acted like we should leave rather than be reseated. Our mistake was not leaving. When we were finally seated, 12 minutes. 12. before a server came by (yes, I timed it) to even great us, take drink orders, etc. Obviously, we were ‘noted’ as a problem.
Next, the food came out in stages — 3 of us — 3 separate dinners — more than 15 minutes from first to last. Then no server for any reason. I did complain to the manager, who did not even realize Changs was a Chain restaurant.
Save your time — miss this one.