CubeSmart Self Storage

I am not a big fan of the place. They all the time seem to be on rush to close the store. Two days ago, They closed 10 minutes early while I was trying to get my stuff. Customer service is not great either. It is pricy and the hours are just short. There are many storages that allow 24 hours access. They don’t seem to clean the place at all. I am moving my stuff this week. What a relief!!!

I don’t Unilocal review, but felt compelled to after my horrible experience. 1) I showed up to Cube Smart after driving 2000 miles across the country to find my reservation has been cancelled due to coming one day late. Without my consent. Without a warning, phone call or email. Apparently it was their «policy». 2) manager on duty was one of the rudest people I’ve ever had to deal with. A real sweetheart. You’ll know who she is if you have the good fortune of running into her. Absolutely no help. I could go on, I’d suggest anywhere else… I’d rather a transient watch my belonging than ever deal with these assholes again.

I moved to NY about a month ago from LA and we had a ton of boxes to put into storage. My husband and I did a lot of research and visited many storage facilities and compared all the promotions. Cube Smart by far had the best promotions and has the VERY BEST customer service. I was blown away by the professionalism and great customer service that i received from the time i walked in the door until the time we were finished with our storage unit.
David, Angel, and Elvis were spectacular and we dealt with them on numerous occassions. They were always very eager to help and went above and beyond to help us. If I ever needed a storage unit again i would 100% re-​consider using this facility.