Public Storage

I had my account for 3 years. I recently moved and it was time to cancel my storage. When it came time to cancel it was such an easy process, Jeanine made everything so easy. I was able to end my account and pay everything off within 5 minutes. I highly suggest this place and Jeanine. I didn’t have any problems at all during my usage over there.

Alexis was such a great help, always smiling every time I walk in she is very knowledgable in what she does. I came in and inquired about renting a unit since I never have before, Alexis made me feel so comfortable because I was kind of on edge about the whole thing. She explained everything in great detail to me as how the process works when renting a storage unit. I really appreciate her. I would definitely recommend this store because of her. Great job Alexis!!!

Friendly helpful staff, clean units, easy access. I think the insurance they offer is expensive, but it has nothing to do with this specific location

Jeanine did an excellent job. She was extremely friendly and efficient. She communicated all of the details clearly and with a smile. The property is very clean.

Friendly staff, clean storage area, looked safe and I got my first month free.

Is it possible to give no stars? I moved into a unit at the end of April and got enough of the mandatory insurance to cover all my belongings. Of course they changed the insurance policy to cover flooding on May 1^st and claimed to have sent written notification to all renters. I never received the notice and sure enough the facility flooded and I lost most of my belongings. They were no help whatsoever aside from offering a dumpster for any item in the unit with an ounce of mold. As I was cleaning out my unit I ran into some other renters who informed me that this was the third time this facility has flooded in the last two years. Shame on you Public Storage for not disclosing this to potential renters and when I noticed water damage prior to moving in claiming it was from an old ceiling leak that had since been repaired. Do not rent a unit at this location unless you want to lose all your stuff to water damage. There are plenty of other safe and climate controlled facilities in the area.