River Nails Spa

I was not happy with the lady who did my pedicure. My heals are still dry. Do not recommend this place. The girl was not patient was in a rush and didn’t really understand what I was saying to her.

I’m writing this review based on my third and very last visit. I had the technician named thanh– beware of her because she’s so rude! She lacks customer service and has a bad personality. I had a dry spot on my hand and she asked me what is was-​I said its just dry because I keep washing my hands. She then replies it looks like psoriasis and has a disgusting look on her face and stops massaging my hand. I don’t have psoriasis nor is there anything wrong with that condition but cmon who says that to your client and behaves as if it’s contagious. Also I’ve never been to a salon where it takes only 45 minutes to do both a mani AND a pedi. Maybe some people like the super fast service but I definitely feel ripped off. My other two experiences were great but this particular technician has changed my opinion on this place and I will never go back.

Stay away from this place. The technician Tammy made my toes bleed and the manager Daniel did not want to give me my money back and didnt. Tammy also LIED to Daniel. So I told him that I was going to call my bank and have them to reverse the charge. Greedy, disrespectful, ridiculous. Daniel is a poor manager and wanted me as the customer to enter into a confrontation with Tammy. How unprofessional is that. He is the manager and at the end of the day, THE CUSTOMER IS ALWAYS RIGHT. Even showed him a pic of my infected toe from the following day! I will post a pic later! Find another nail salon! Daniel needs to take a management class! If I could give zero and MINUS stars I would!!!

Great place for a mani pedi! I would go back. The only thing that could have been improved is not making customers wait for so long. With many chairs, it would be great if they got the water started and let customers wait while soaking. They also didn’t ask if I wanted anything to drink, but overall it was a positive experience and deserve 4 stars for cleanliness and a beautiful job.

I just moved to the area and am looking for good places to go to nearby. I’m actually not a huge mani-​pedi person because it takes forever and I never have 2 – 3 hours to spend sittin there lookin pretty. But some days I need the pampering and the forced «you can’t do anything else right now.» So I went to try this place because spring just started and I needed my hands and feet to be pampered. Place is definitely nice. Has the usual expected’s: massage chairs, nail stations, drying area, separate waiting area. I went early so I didn’t have to wait but what surprised me is that they didn’t scrub or wash my feet at all. She just dunked them a few times while she softened the cuticles, cut/​shaped the nails, pumiced my heels for about 15 secs each and then took them out to sort of dry them with a warm damp towel, put some thin lotion on and started coloring the nail polish. Done. As I said, I don’t go that often to nail salons but they always massage and put a nice sugar scrub up to my knees to clean away all the dead skin and wrap them in a hot towel so they are nice and clean before putting on the polish. If they were going to just cut and color my toenails, I could have done that at home. Same with the hands. Other salons always wash and scrub your hands and massage them a bit, even soak the whole hand in some solution to soften them and once all that’s done, do the nails.
Service was fairly normal so I’m not complaining but if they are going to use the word «spa» they need to offer some «spa-​like» services. Otherwise lower you’re prices and aim your business toward high schoolers who just want pretty nails and expect nothing else.
They did also repeated ask me about no-​chip. I have never gotten it anywhere because if they can’t do my nails right with regular polish, i’m not going to spend twice as much for them to do a crappy no-​chip manicure. But I figured since I got jibbed on the relaxing spa part of it that I would at least kill two birds with one stone and find out if they would do a no-​chip well.
Well, the color kinda looks nothing like the one I picked. The sample was lighter and had so much more shimmer. How it came out is much, much darker and I can only see the shimmer if I look very very closely at it. She also didn’t use even pressure on her strokes because some parts of the nail are darker than others.
Overall mediocre, which sucks. I guess people who aren’t as picky as me will love this place. It gets the job done and I have yet to see how my toes and nails hold up. I will continue my quest to find good salons near my house. There’s another nail salon down the road across the metra tracks so I’ll try that one next time. It’s so hard to find establishments who take pride in their work. They would make a killing in this area since a lot of rich people live here but hey, whaddya gonna do?

This place is always on point! I am a faithful customer for almost a year now. The first thing that drew me to this place was their selection of no chip colors, any color imaginable, they have it! I am always able to find exactly what i’m looking for. The place is kept very well, and their products are always clean. I have never had to wait to be attended for more than 10 minutes. I’ve recommended this place to everyone I know! Love them.

I’ve been going back over and over again to River Nails Spa after my sister recommended it to me. They’re friendly and I love the atmosphere. Hidden away in the corner of a huge strip mall in River Grove (highlights: Binny’s, Hallmark Gold Crown store, Walgreens). Has special close parking spots just for their clients.
Décor: Gorgeous. Seriously one of the prettiest, classiest nail salons I’ve ever been to. My two favorite spots are the cozy waiting area with the leather chairs, fireplace and modern chandelier overhead– and the «party room»…a little separate room with spa pedicure chairs for birthday, girls’ night, bridal parties. I’d love to use that room sometime with my friends.
Hygiene: Better than a lot of places I’ve been. Tools are sterilized.
Nail service: Pedicures are relaxing. Comfy massage chairs. My main event is a no-​chip manicure. You cannot beat the amount of no-​chip color options they have– literally, a 150 choices with matching regular polish if you want your toes to match. My no-​chips last 2 – 3 weeks, sometimes longer. I’ve been going back to Mike the last few times, but all the nail techs are competent. You know how it is… once you get a good no-​chip that lasts three weeks, you want to stick with the same tech.
Eyebrow: I’ve had eyebrow waxing there, and I like it. I tell them what I want (arched but not parentheses mark, hello) and it’s worked out well. Tried eyebrow tinting once and didn’t like it. Too dark. Freaked my mom out. Well, you know it will grow out/​fade with time. Now I just stick to the waxing. My favorite eyebrow artist is Vi (pronounced Vee).
There’s no place I’d rather go for nails.

Today I came in for a pedi mani set. Affordable prices and several colors to choose from. Clean atmosphere and most are friendly there is one that gives you an impression that you are bothering her? But everyone else is nice — today they went out of their way to give me a design I wanted. I think that was very nice and I was happy with my outcome. I will continue to come here again, two thumbs up !

Wow (Me)eyebrow and upper lip for my 11 year old daughter usually $ 13 for both of us elsewhere. $ 20 here. The girl didn’t even bother to cool off the wax left my daughter all burnt. She has had this done in other places and there would be just a little red after never burnt. Never going back. Way overpriced and careless.

Love this place clean n friendly love n adore my pedi n mani lady CHI sweet understanding n takes her time w me always giving color advice!!! She’s the Best

Although I’m only giving it 4 stars, my experience was great. Daniel did an excellent job on my manicure. The 4 stars are because I didn’t get a pedicure and that would be a full nail salon experience. But I’m sure it would be great!

I was so excited to find a great nail place in the area and I do like their nail polish selection.
My only frustration with this place is that they’re ALWAYS pushing no-​chip. I’m usually not bothered because I love no-​chips but on several occasions if I didn’t choose no-​chip I felt haggled and judged. Additionally when bringing relatives for a nail day, I felt a uncomfortable a few times as I felt they were pushed and pushed into changing their mani’s to no-​chip.
Let people choose what they want/​can afford to pay for!

Seriously what don’t salon know… People want a massage! Rub my foot and actually try. Workers don’t care — get in, get out.

I have been going to River Nails since its opening. I was even a customer of their original shop off of Belmont. I don’t remember the name of the old shop though. Kelly and her manicurists do a wonderful job! Whatever you are getting, you will be satisfied with the results. Maybe of the manicurists are very passionate about their work and you can see it with the results! I continue to frequent this establishment for my nail needs!

I was on a lookout for nail salons within the area and many were closed (Sunday) luckily, I came across this place. The place was fairy empty for a Sunday however, this salon is huge! Chi did my no chip and eyebrows and I am very pleased with the results. I’m not sure about other technicians but I can definitely recommend her!
After my visit with Chi I became a frequent client to this salon however, the service from the other ladies who work there is far from good. Many of them seem like they don’t want to be there and rush you out fast. Next time I go I will only book with Chi.

I’m here every two weeks religiously! Thanh and Kelly are great at what they do and the salon is beautiful and always clean. Bonus: it doesn’t smell like a nail salon!
I’ve done no-​chip and regular manicures as well as pedicures. Their color selection is great and they even offer matching your no chip manicure color to a regular polish for your toes. They also offer a premium manicure and pedicure which each take an hour including extensive massages. Stop wasting your time at sub-​par nail salons and come here!

I just started coming here in the summer and I want to tell anyone I can about this nail salon. First off when you walk in, the atmosphere is so warm and inviting. They are always there to help. Kelly, the owner is absolutely obsessed with making sure her customers are completely and 100% satisfied, she is always looking for a new style to do. She has over 500 nail polishes, that does not included different color tips and no chip nail polishes. She is the first salon that I have seen that has the regular nail polish that matched the no chip just incase you want both for nails and toes.
Also, they have an array of services as well. She also does individual eyelash extensions, massages, waxing… the list goes on.
Kelly has been nothing but fantastic, she is so nice and I would never again go to anyone else! All of her employees are very nice as well.
I have to mention the inside of the place, it is so BEAUTIFUL! the message chairs when you are doing your toes are HEAVEN! Lastly, have to mention, there is a room just for parties like weddings.
You have a separate room where you bring all of your girls and they do a spa day. You can bring wine and food as well. There is no time limit on this room and no extra charge!
Okay, so end result, you have to stop in and just try it out! AMAZING!

I have been coming here for many years I live in the suburbs and travel out here for a reason, for the quality and the passion the whole staff has! I would never go anywhere else, the establishment is just so darling but chic at the same time, the cleanliness is always on point. Lots of love here I will suggest stopping in, I promise you’ll never go anywhere else after your first experience!

River’s nail spa is a salon I would constantly drive passed. Walking in, I was immediately seated for my pedicure. While the water was warm, it wasn’t exactly warm enough. They didn’t ask me if it was okay, they rather just went on.
While I do get embarrassed slightly by my toe nails because they are healing from wearing shoes that were too small, I didn’t like how it seemed the workers were saying something about it. I don’t know if they were, but it really did seem like it. That bugs me.
I dried my nails and payed the $ 25; I also tipped. While I wasn’t completely bummed out by my service, it was nothing special either. This salon looks nice on the inside, and clean. As with my pedicure, it was satisfactory. This place is great for the usual pedicure.

This was my third here and I’m sad to give a negative review. Such a shame to let a new nail salon go. This salon just opened and it doesn’t seemed like they bother sweeping or cleaning-​anything. I saw nail clippings on the floor!
As for the service, I was tremendously disappointed. I went for the pedicure and did not get the massage or the warm towels. Prices are good, but your get what you pay for. No customer service and a salon that looks new, but if you look around you can tell no one is cleaning up or bothering to help the customer.