Chicken Express River Oaks

Over the past few months, I’ve become quite fond of Chicken Express. However, I can say this location is, by far, one of the worst I’ve been to. First it startled me to be greeted by the worker just standing at my car window to take my order. No signs stating the drive thru speaker system was out of order. Secondly, I ordered a #1 (4 chicken tenders with side and drink). The young lady handed me a 32 oz. cup of ice with about 2 ozs. of tea in it. Because it took a little bit to get my food, I drove back to my office. Only to open my box and find that I had nearly 10 chicken tenders. (Now one wouldn’t normally complain about getting more than what they paid for. However, they were dry and all broken up AND cold.) On top of ALL this, I asked for the corn nibblers as my side, as much to my surprise, I open up to mashed potatoes. The roll was wheat (I’m guessing), cold, and dry.
NEVER again for this location. I’ll stick to the ones that give me what I ask for. That’s ALL!

Food is average… Nothing to get excited about. Drive thru is ALWAYS broken so workers have to come out and take your order. And the wait time is long. I try not to visit too often because the prices aren’t justified. pretty high. If they’re that high, they should have the $ to fix the drive thru.

Went here the other night for a take out family dinner. The quality of customer service is above and beyond what I expected. I normally do not write reviews for fast food chains because I feel like most people go there without reading the reviews but I had to write one for this location because I was so impressed by the level of customer care given to us. We had a pretty big order to fill as we were having a lot of people over for dinner. I do not go here that often so we needed help knowing what would be a reasonable amount. They were so helpful with our order and the order was made quite quickly and efficiently. The location itself was very nicely decorated and pretty cute if you asked me. I would definitely recommend this chicken express! Thanks ya’ll!

Great chicken wings/​strips! Try them with their chipotle ranch dip for an extra kick! They also have great rolls I bread.

Really good fried chicken. Most fast food fried chicken is improperly cooked (over /​under), and is dry or dripping grease. Frankly, it surprises me how many people get it wrong. Not these folks. Their chicken was perfectly cooked, most but not great, with a light and tasty crust.

So apparently they are all about the chicken here. Being a non Texas native, this concept was interesting… and different. With that being said, I have to say that I am a fan. Their chicken strips are good. They have these corn nugget things that are to die for and you can’t go wrong with fried okra and white gravy!
Oh and they have unsweet tea! Score!
You will not be disappointed.
Only downside, the drive-​thru takes forever sometimes! So be prepared!

This is The worst place for chicken, overcooked and dry, they get your orders wrong and dont change out the grease as well. Stay Away!

Quality chicken strips that consistently taste great. They have great sweet tea, which they sell by the gallon as well and sell bags of their little crunchy ice. The corn nuggets rock but the potatoes are a bit on the dry side, so thank god for gravy. I’ve been eating here for years, it only hurt me once, lol. So go for it!

I will say that this place has the BEST chicken strips around. They are delicious and fried just right and they even throw in some spicy sprinkles if requested. I also like the fact that they offer Dublin Dr Pepper. You can definitely taste the difference in how they serve it and I have not tasted a better fountain Dr Pepper anywhere else. Oh back to the chicken strips… they do almost melt in your mouth as they are TRUE chicken TENDERS! The meat is really tender and the texture is un-​matched, I think the closest if not the actual equal would have to be Lisa’s Fried Chicken. And you have to try the CORN NUGGETS! They’re the best! Over all a nice and friendly staff and Dine In area.