Freeway Insurance Services

Went in to this office a few months back to get insurance for my g35, the girl helped me out in getting the best deal i could possibly get and no one was goin to beat it. so took it and had to pay my first month and a downpayment wich almost came up to $ 350 i was like wooo but i needed the insurance tried to cancel it before my next payment because i sold my car, a month later they charged me another $ 250 cause cancelation and i dont know what so i was suppose to keep paying for the new owners of the car to have insurance they were gonna help to keep the insurance for my new ram and maxima and they wanted $ 450 for my 2 cars and it was a downpayment of $ 1,000 dollars to get my cars started it was ridicoulus and left with no hassle went to geico the next day they got me rolling with $ 226 for both my 2015 ram and my wifes 2016 nissan juke, brand new cars and with only my first months of insurance no ridicoulus $ 1000 bs look in to other insurances people and save money dont throw away or overspand at these rip off insurance places. It sucks i cant post a review with 0 stars.

This is the worst office ever. They usually only have 1 person working that doesn’t know what there talking about. In addition it took me 45 min to make a payment. I hate the customer service here… I recommend no one starts a policy or patronizes this office ever.

Carla Dimas from freeways insurance at 4100 central ave in riverside was my agent and she was very helpful when helping me get my insurance.

I came in a couple of weeks ago to get some insurance on my car. I spoke with Angel on the phone earlier that day and he helped me out when I arrived.
Angel was professional and courteous. He worked with me regarding my payments. Overall, it was a cool experience. It was quick and easy and I didn’t feel as though I got taken advantage of. I’m glad I got my insurance from Freeway.

Im giving it 3stars for the employees that helped me out her name is maribel vega, Carla dimas & Angel de la cruz i can tell they were trying their best on lowering my bill but people like that we need by helping out not being negative but one thing i do not agree is having to pay a fee on paying my bill which i have never been charge for paying my bill that is just nonsense sorry but hope you guys get some common sense in your selfs and stop giving that 10 $ fee to just make a payment

Came Here to Get auto Insurance for My 06 Scion Tc, My Broker Carla Dimas Was Very Helpful and Understanding of my Situation, i Didnt have the down payment in full and they were able to split my payments in two so i was able to recive my insurance right away. They can always work with you. I Highly Recomend comming here its located on central and Magnolia in a small shopping center across 76 gas Station! Great Customer Service!
Adress: 4100 central ave. Suite 104 Riverside Ca 92 506

Just came to change my policy and Maribel did above and beyond. Got me a new policy and informed me about some additional coverage. And got me a good deal! She is the one to see she’s is so nice and friendly. Glad I stayed with Freeway: D

This place charged me a non refundable 400 $ fee where other brokers will do it for less than 100, and then provided service that stole my money as of now.
I don’t know what happened but my insurance was canceled after paying $ 1600 for a full year. I got hit with a 109 $ fee from the provider saying I owed money and they gave me less then 2 weeks to pay this bs charge. Couldnt pay in time and now I have no money and no insurance.

I would give this place no stars if i could. when i went in to purchase my policy they took more for the down payment then what was discussed and put a hold on my card even though i had refused. then two weeks later billed me for the down payment AGAIN in the same amount. called my actual insurance company, only to find out that none that went towards my policy FREEWAY TOOK IT ALL. & my monthly payments are a lot lower then what freeway claims they are. no point in calling or going through them, they will lie to you and take all your money. FUCK THIS PLACE. ALSO, it smells like SHIT. & all of the employees are fucking dumb asses.

This place sucks they charge $ 10 for processing fee when your trying to do a payment wtf that’s some bull shit, I do not recommend this Insurance company to anyone and customer service bad!

Non stop phone calls. Called for quote said I would call back the next day in the late afternoon. By 8:00 AM the next morning the repeated phone cals and voicemails from different people began. I said I would call them I had received 10 phone calls IN LESS THAN 24 HOURS! By the time I had even got to the office I was already irritated. I then was greeted by an employee in the waiting area where she began asking personal information in front of the other people in the lobby instead of taking me to her desk and asking them there. No tact or courtesy at all. By then I had decided that I wasn’t going to give them my business and continue with the same insurance company I’ve had for years. Even after saying I didn’t want to do business with them, her manager continued to push the issue. Then i had to get on the phone with some person who also kept trying to get my business .
Oh and to top things off they won’t take a hint and are STILL BLOWING UP MY PHONE AND LEAVING MESSAGES. They refuse to take no for an answer and just keep harrassing you.

If I could give zero stars I would never recommend this place to anybody so unprofessional and they act like they are helping you but everything is always incomplete have to remind them what needs to be done