Inland Empire Autobody & Paint

I have dealt with Inland Empire auto body & paint for many years now. Isaac has always went above & beyond to ensure my satisfaction. All the employees there are professional & courteous. Today I picked up my 16′ Accord which I had them do custom work to & it turned out flawless! Recently I had insurance work done on my other SUV & again the work performed was flawless. I highly recommend Inland Empire Auto Body. I posted a picture of the Accord he just did for me

Inland Empire and Autobody came highly recommended by my trusted mechanic. I’ve used them twice now for damage sustained to my sons’ car while parked at the university they attend.
The 2005 CRV looked amazing at pick up. The new paint matched the old paint exactly, and the bumper fit perfectly. Isaac (the owner) explained in detail what was done to the car, and was available to answer questions. They went above and beyond by washing the interior and exterior of the car, shining the headlights, and removing hard water stains.
Not only was the work done excellently, but the customer service was excellent as well. Both Yuni and Lucy were positive, enthusiastic, and precise when it came to discussing the progress with the repairs. From beginning to end, I felt I was in good hands and that I was not being taken advantage of.
When I left, I told them I hoped I would never see them again because I never want any more damage to our cars. However, I did say I would highly recommend them to anyone looking for an honest, excellent repair shop.

Well first off I have to warn EVERYBODY, about how this company operates so BEWARE! I couldn’t believe that I had to wait an extra day to pick up my bumper after I received a text that in their own words, «wanted my bumper PERFECT». I couldn’t believe that after I failed to call them back that they TEXT me, I mean what company does that? Well if you haven’t gotten my sarcasm, I’m sorry but this body shop is AWESOME, I think because they work as a team. :) Anyhow, if you have read any negative reviews on this company they are misleading and if they have to do with an insurance company you can bet that the insurance companies like Progressive have deals with other shops and make it a pain for one’s they don’t «approve» of. I recommend IE Auto body like no other. They even told me to come back once I put the bumper back on my BMW and they would rebuff to make sure all is well. I mean they matched Monaco blue which isn’t your average black, white, or grey. Oh, and Yuni at the front is wonderful. She makes the experience there absolutely wonderful with a huge smile and customer service that is hard to come by anymore these days. Thank you guys!!! See you soon!

Isaac, Lucy, and Yuni did an amazing job with my 07 Navigator and my 06 Avalon. I dropped off the cars and in a few days, my cars were ready for pick up. In addition to other items, they repaired the rear bumper on the 07 Navigator and repaired both front and rear bumpers on my 06 Avalon. The paint was blended so well you couldn’t tell it’s been hit. I love the way they go the extra mile to make you happy… a true mark of costumer service and work technique! They were very understanding with me in regards to additional items I needed done on both vehicles. Yuni made everything run so smooth. I definitely will recommend this shop to all friends.
Once again thanks to Isaac, Lucy, and Yuni… you guys are awesome! :)

Speaking about my experience only. I would say these guys are always willing to help and make things easy for the client. I have a lot of experience with business like this and this is the first time I feel they did the best they could. I understand sometimes things go out of their reach. Kudos for Yuni great costumer service!!!

Isaac, Lucy, and Yuni did an amazing job with my 05 Infiniti G35. I dropped off the car on Monday and they had it ready for pick up Wednesday. They replaced the rear bumper and the paint was blended so well you couldn’t tell it’s been hit. I love that they went the extra mile to buy a new Infiniti rear license plate that was broken. If they paid attention to insignificant detail like that I’m sure they paid even more attention to the items that mattered. They were very understanding with me in regards to setting up payment and the pick up process due to my crazy schedule, Yuni made everything run so smooth. I definitely will recommend this shop for all friends.
Once again thank you Isaac, Lucy, and Yuni you guys are awesome. :)

Isaac and his crew fixed my bumper and driver door, did an amazing job, and offered the most cost effective route to take. Awesome job you guys! Anytime I need body work done I will definitely get it done here!

These people are great! They do an awesome job. Had dents removed with paintless dent removal and the entire vehicle detailed. Fast, friendly, professional service. The owner even took the time to talk with us. Very personal and comfortable feeling shop. We were treated like family. Highly recommended!

Came to this shop for some repairs that I wanted done. The day I got it back there were a few things I wasn’t happy with. Lucky the owner Isaac was aware of the problems and handled them personally. I appreciate the work he did and how understanding and helpful he was.

Professional and top notch. They will receive our business again.

Just picked up my car — they detailed it for it’s 10^th Birthday and they did an excellent job. From the friendly Karlena that coordinated our appt to Lucy & Isaac, and team… this is a well run shop. Will use them again and happy to recommend their work.

All i can say to the bad reviews is «whatever». I took my bike to get painted and man I tell you it is a head turner and show stopper! People love it, I love it and I can’t ask or more attention. The airbrush was right on, took a little longer than I was told but «hey» I expected that. Karlena, Issac and Lucy are great. I have sent two people to them so far, tell everyone about them, but the work they did for my friends they love it as well. I did have one minor issue on my helmet and they fixed it with no problems.
Now let’s talk about supporting the community. I had a friend who went down on his bike on Ortega Hwy. Never did business with them but I called and asked if they were willing to help out with the fund raiser. They did! No questions asked, no waiting for long response or anything. told me right off they would donate a $ 250 service and that was awesome!
Can’t ask fo more! I highley recommend using them as my experiance was beyond great and I am a Raving Fan. I will suggest to you that if your experience is not like mine than just let them know. You will be suprised how they go above and beyond to treat you and ensure you are satisfied with the work they do.

Great work, fair price. Totally recommend these people. A friend recommended I take my car to them, I was hesitant because of few of the reviews I read, but I am here to tell you these people are AWESOME. I originally took it in for the estimate and Karlena said they could get the care done in a week or so but it w0uld depend on if there was any underlying damage. Since Insurance wasn’t paying for all of the repairs I was very hesitant since I would have to rent a car. I
I took it in on a Monday and they told me they would try to get it dont by Friday but there might be underlying damage. Karlena called me c couple of days later to tell me that there was indeed some underlying damage and it would be a few more days. I cringed but what could I do? But it worked out that they were done with the car early… not only were they done with it early, saving me tons of money on a rental, but the went way above and beyond! Isaac did a wonderful job on the repair, pained and buffed out some other damages that wasn’t covered by insurance, cleaned my engine so that it now looks like I just drove it off the lot, cleaned my headlights and left it absolutely spotless…
Everyone there was so nice, and was more than happy to explain the process step by step, They are Very knowledgeable and strive to provide the best customer service they can…
Customer for life!

Just got my car back and Issac did an amazing job! I’m so happy with the results! When I came in he talked to me about all my options and repaired by car for ¹⁄₃ of what some people where quoting me and it looks good as new! Awesome customer service too — always friendly and professional. That means a lot to me since I work in that industry. Definitely coming back if I ever need work done on my car again.

Great work for a fair price. I had Inland Empire Autobody work on my car about a year ago. Not only did they give me a fair price for the work, but they finished a day before they said it would be done. I will for sure use them again.

READ BEFORE YOU GIVE THEM YOUR BUSINESS!
This establishment was the absolute worst. I have never taken my car to a more unprofessional «business». I was hesitant as soon as I drove into the lot but had little choice in where I was taking my vehicle for an estimate. Progressive, my insurance had suggested not using this company as they had previously said it was a pretty shady place to do business and I should have listened to them. Amateur and negligent would be the best words to describe them.
I could give you the full details of my experience with them but that would take all day so I’ll summarize.
1^st: Their estimate was OUTRAGEOUS. I got all of the work done on my vehicle for HALF of what I was quoted here. HALF!!!
2^nd: They don’t honor their hours; the front desk woman, Karlena, came back an hour after when the sign on the door stated she would return. An hour! My insurance adjuster saw her leave (before I arrived) and we timed it that she was gone for 2 hours on her lunch. Meanwhile myself and other customers waited in 95 degree weather outside. She returned with her drive thru drink and offered no more than an «oops» for an apology.
3^rd: They took my car for fast food and left the receipt and trash in it!!! When my vehicle was returned to me there was a Farmer Boys receipt in it (from 5÷14÷2014) and open ketchup wrappers smashed into the door compartments. I have their receipt from the days they had my vehicle: 5÷14÷1014 thru 5÷28÷2014. My car had been detailed prior to me taking it in so there was absolutely nothing in it, nothing! But alas it was returned to me with a empty water bottle, open ketchup packets, and their receipt from Farmer Boys totaling $ 27.83 and I could list their entire order if needed. Does it get more unprofessional then taking a vehicle you are suppose to do an estimate on to get lunch, leaving the receipt in there, and trash? I don’t think so.
4^th) As soon as I told them I was going to be picking my vehicle up to take it elsewhere they became a nightmare! It’s just business, nothing personal, but they certainly took it personal.
So, unless you want to spend way more than you need to, deal with an unprofessional staff, and have fast food ketchup smeared in your car TAKE YOUR CAR ELSEWHERE!

This company is the absolute best. Not only do they give your car or truck a great paint job. They also do great auto detailing to keep your ride fresh and ready to impress.
Everyone is friendly and all seem to want to help make your day just a little bit better.
Hey take your car, or better yet take your wife’s car for a detail you be glad you did.
Wonderful people.

Update: found out why my rear license plate lights do not work… THE LIGHTS WERE NOT HOOKED UP!!! now i need to remove the rear bumper cover to connect the electrical connectors to the light assemblys.

The people at IE auto body & paint are great! They are very friendly and give great customer service.
After they installed my bumper and detailed my car, one part wasn’t painted correctly, (mainly because I didn’t specify), they had no problem with me bringing it back in a couple days later to paint it correctly.
Not only did they repaint it correctly, they also washed the car for me again because it got a little dusty due to it not being garaged. It’s the little things that count!
Big thanks to Karlena & Isaac

Recently, I ventured into the world of bodywork and paint – and with some trepidation. There are a lot of shady practices in this profession.
I feel so lucky that I found the folks at IEAP. The customer service was outstanding – Karlena and Lucy were very professional – answering all my questions with friendliness and efficiency.
I asked for an estimate for a complete paint job, with a few «little things» tossed in (new bumper, new mirror, headlight cleaning). I assume they gave me a good deal on the extras in the context of an expensive paint job. When I realized I could not afford the whole thing, I didn’t expect them to be interested in doing the small tasks.
But they were! And they did a wonderful job! It ALMOST feels like a new car. When I get a little extra money, I will definitely go back for the full makeover.