Orange Tree Nursing Center

This place isn’t as bad as the reviews say online, at least from what I could find. They have high ratings for a reason and I think negative reviews were done by one pissed off lady … one persons opinion doesn’t always count. My mom has been in this facility for about 4 months and I was really iffy at first, but they treat her right and she likes the place, and that’s what matters most to me.
They do seem to lose things around there, so I had to take a star for that. Other than that, they keep me informed of everything going in with my mom, her usual charge nurse is very sweet.

Not a top notch nursing home. The front entrance is roomy and empty so they can line up resident wheelchairs. Their are little to no decorations on the wall. The office area, poor excuse for a hair salon and nursing station is the first thing you will see after passing the plain lobby.
Staff is not that friendly to visiting guest and they don’t engage you in pleasant greetings or conversation. It’s depressing for this to be the entrance to an incoming patient’s new home. The facility has an odor from the moment you open the door. The rooms are set-​up for three patients and the space surrounding your bed is very tight and it takes too long to get help at your bedside.
What I thought was offensive, is that the office staff does not explain documents that they force elderly family members to sign in a hallway as they are in or going to visit their love ones and they discuss financial business out in the open for others to hear.
A patient requesting semi-​private or private visits with family and friends are not giving quite area to visit because the nursing staff will not arrange even if you give them advance notice.
Once you are placed at this facility its hard to transfer to another convalescent situation because they don’t like releasing their patience to go elsewhere.
But needless to say, my love ones resides in this facility and I will have to suck it up and continue to patronize with this establishment. Hopefully, they will improve their image and I could write a positive update soon.