Overstock Outlet

Ever since this location has gotten a new owner its been the worst customer service I’ve ever experienced. If you purchase something you are told «you can bring it back if it doesn’t work and we will give you a full refund» then when you call to inform them the item doesn’t work and would like to return it and they agree to that same statement made but once you get to the location they try to pull a fast one and say you can only have store credit and the three little kids working the store clearly remember you but pull the «i don’t recall this purchase» and give us hard time telling us we need to show the receipt in which we weren’t given one, and they clearly know this and intentionally didn’t give us one and sold us a broken product. But once we had a man in our family come to dispute it the guy working with out hesitation gave the money back. So not only do these kids lie, but they are sexist as well. Females are given a harder time to return an item that hasn’t been out of there store for more than a day and clearly and visibly has there «over stock» sticker on it still, but as soon as a man comes in to return it, its no problem at all. This store is not worth shopping at. Customer service is a 0. Products are tacky and you are better off just spending a little extra to buy what you need brand new at the target up the street. I honestly don’t see many people go into this store. So theres no reason they «cant recall» a purchase. I don’t advise anyone near or in passing to stop by and check this place out, you aren’t missing out on anything. Don’t waste your time just keep driving and go to the mall.

They have everything!!! And the owners are so sweet, patient and wonderful… I will definitely be coming back here often… so glad you’re here and very local.

I swung by this place today fooled by the logo on the outside. I, like many, but this was related to the website. I was sorely mistaken. This place is merely a Swapmeet booth with the door. if you’re looking for a deal he’d be better off going to Big Lots or the orange county marketplace. That way there won’t be any awkward staring in a small space.

Came to look for a TV and ended up buying 2 because this place sold amazing bargains. The lady in charge. (Forgot her name…) was super nice and helpful. Same TV was on amazon for 500 but I got it for only 250. It works like new. Will definitely come back…

This place is like a swap meet — that’s indoors. You’ll find some old — outdated stuff that they’re selling for cheap.
It’s located in a middle of an industrial place. It has no relation to
— you TRY can bargain with them but they’re pretty stiff. The older lady (owner) wanted to sell a cable for $ 6. The bag was crumbled/​opened/​outdated and its all final sale. At that same time a cable similar to the one we were interested were on sale for $ 7 at RadioShack which comes with a return policy and its a newer model.
C’mon independent businesses. You have to look at your competitors. We went with RadioShack — a wiser decision. Pay an extra $ 1 compared to this place for a newer/​latest model which we can exchange or return for any reason.

First off, my friend and I thought this place was connected to the website of the same name but it’s not.
When we walked in it was like an upscale thrift store, gently used clothes and shoes, tvs, and a few things that were still in packages. They seemed to sell leftover items that retail stores couldn’t get rid of but nothing is of high quality. It seemed pretty picked over too.
While shopping, the blonde lady behind the counter watched my friend and I’s every step. My friend almost bought something but it was so hot in there we didn’t even feel like staying to make the purchase.
As we were leaving we said bye to her and she was clearly looking in our purses to see if we had stolen anything. I wanted to give her the benefit of the doubt, but as soon as we left and got in the car, she got up and walked around to see if anything was missing. Wow. Just wow.

Love stopping by this place, found so many great deals! From fire glass for our outdoor fire pit (best price I’ve been able to find), to wind chimes and small kitchen appliances, you never know what you’ll find! Staff is always friendly. Such a fun place to shop !

BARGAINS
this store just opened. most of the items that they did have where half the price of a retail store.