Riverside Cleansers

Riverside Cleaners has a pretty good reputation but beware. I began using Riverside Cleaners for drop off and delivery service about 2 years ago. My suits and shirts came back well pressed and with the buttons in tact. I enjoyed doing business with them and the delivery guy was the recipient of a nice tip at Christmas in appreciation for his efforts. Well fast forward a couple years. I had a couple shirts come back with little holes in the left sleeve. Very visible. They tried to «fix» them but they looked terrible so the manager credited me for the shirts. Then it happened to one of my blazers. I brought it to the shop. The manager was very nice and completely acknowledged that the equipment ripped my blazer. I say I want it replaced it will be about $ 350. She goes to get the owner. This guy comes out, looks at the holes, and says, you wore this and put holes in it. No, I say, you put holes in it like you have several of my other shirts, which you have fixed. At this point he hands me my blazer and tells me to get out and go somewhere else. So after spending literally thousands of dollars a year on dry cleaning, I get that type of treatment. Insulting. Way to go Steve! I will go elsewhere to get the new blazer you buy me cleaned!