Riverside Eye Specialists Medical Group

Dr. Ha was very patient and professional. She truly cared about my comfort and worked with me until she found contacts that worked for me. I highly recommend her.

Dr. Ha and her assistant are very helpful. They tell me to call anytime I have questions and were very patient in teaching me how to wear contacts. They make sure to explain every detail so you know what is going on.

The staff who take appointments very clearly do not care about helping the customer. She was rude and had better things to do. I think her time would be better spent in a job that did not require contact with other people. When I got off the phone, I felt as though I inconvenienced them because I didn’t know my Aetna insurance had been contracted through another company called IMED. When I called another optometrist in town, not only did they let me know Aetna contracted with IMED; they also looked up my name and birth date and confirmed what my insurance offered as far as discounts, etc.

I have been going here since I was 2 years old and 24 years later, I wouldn’t go any other place. From the receptionist to the Optical Shop workers, it’s always a great experience. Dr. Ha is an exemplary model of what an optometrist should be; kind, thorough and clear.

Dishonest, deceptive, and unethical. I saw Dr. Glendrange for an eye infection in mid-​June. As he was examining my eye, he saw a small eyelash in my eye and said, «Do you mind if I get that for you?» Of course, I agreed. Fast forward to a month later when I receive a bill from the office for the «surgery» I received. Dr. Glendrange billed my insurance company for a surgery (on top of an eye exam) when he literally just plucked an eyelash out of my eye with some tweezers. I received a bill for $ 89 for my share of this «surgery.» Obviously, I called the office to dispute the charge believing this had to be some kind of mistake. I spoke to Robin in Billing four times over the course of two weeks (each time having to remind her of who I was and why I was calling) before the issue was finally resolved. Every time I spoke to Robin there was some kind of excuse as to why she never returned my calls ranging from the doctor was out for a week to «oops, I put your chart on the wrong doctor’s desk.» All the while, the office continued to send me bills for this «surgery.» The eventual resolution? Dr. Glendrange offered to deduct $ 20 off of the charge. This office is incompetent and deceptive. It is flat-​out wrong to charge me for a procedure without telling me upfront that there would be an additional charge, especially when it is something as menial as plucking an eyelash from my eye before he examines it. No one in their right mind would suspect a doctor removing an eyelash from your eye would result in $ 89 out of pocket.

I don’t know about the other doctors at Riverside Eye Specialist, but Dr. Ha is absolutely amazing. She is an incredibly thorough doctor and will see things other doctors had missed.
I had been to 3 different doctors who could never fully correct the vision in my right eye, and Dr. Ha finally was able to identify and correct the problem. Highly, highly recommended!