Starving Students

I couldn’t find the address for Riverside headquarters on Sawtelle, so I’m putting my review here. I was scheduled for a move at 8 a.m. on a Thursday. These idiots called me the day before and told me they couldn’t move me due to a workers comp issue. They said ‘things happen, so maybe we can move you next week.’ I spoke with William at headquarters. At first I asked if he was joking because I couldn’t believe they would tell me this last minute and act like it was no big deal. Luckily, I found a fantastic mover, two men and a truck, who were willing to schedule me in last minute. I will never consider using or recommending starving students again. I feel that William at starving students was horrible from the very beginning. I will however recommend two men and a truck. Their customer service was wonderful, and their movers were polite and moved very quickly and cautiously.

HORRIBLE ! Wil called me the day before my scheduled move and cancelled my move! He gave me some ridiculous excuse. What business does this? Student Movers does. If you want to depend on a moving company that shows up … don’t use this one!

DON’T USE THIS COMPANY! I would give it less then one star if that was an option. It took way more time then needed. We were so tired we had them put the things down anywhere and we dealt with it from there. Then they come in have us sign not explaining anything we were signing. I know that’s a mistake on our end. As we started to unwrapped our furniture we discovered that all pieces had damage. We purchased their extra insurance. After more then 30 days of reporting my claim I received a letter with a copy of the movers inventory noting all this damage. Our furniture was bought brand new less then three years ago and never moved until now. I’ve looked into small claims court but have seen how they handle those costs and isn’t worth allowing this to disrupt my life anymore then it already has. The reviews people post that are negative are true. Oh and theses aren’t students.

The only good thing to say is the guys that moved the furniture worked their rears off. Now to go on regarding the one star — This company is an absolutely disreputable and down right thieving. They ran a $ 500 deposit at the beginning of the move and then at the end of the move charged me for the entire move leaving my $ 500 deposit in their pockets. I contacted the local office that moved me he sent an email to corporate accounts payable for them to refund my account. They did not even respond to him. I called corporate office Los Angeles and was sent to voice mail three times with no response then after demanding to talk to a human being was put on hold for 15 minutes then cut off. I called back and was then put strait to voice mail. I have contacted my bank and have filed a complaint with CPUC Complaint Intake Unit — Transportation Enforcement Section of California. These people need to be run out of California on a rail. If you ever think of using them DONT DONT DONT!!! They have no business or moral ethics and from previous posts I should have heeded the advise and not used them. Buyer BEWARE !!!

BEWARE. I’ve moved quite a bit over the years and hired companies. This was by far the worst experience I’ve ever felt. This company is dishonest, shady, and late. We were quoted $ 350 for the move with an arrival time from 8−12pm. Staving students shows up at 3pm, 3 hours late! If this weren’t bad enough when we spoke with the «manager» Moses, instead of working through the inconvenience of being incredibly late, he tells us the move is going to be $ 700 dollars because of traffic and drive time. Would there have been traffic if they showed up when they said they would? Absolutely not! Instead of caving we sent them home. It’s not that I wouldn’t pay that price it’s the dishonesty, tardiness, and unwillingness to satisfy a customer for such a horrendous mistake. DO NOT HIRE STARVING STUDENTS!!!

We were very disappointed with this company. Not only were they 6 hours late, they damaged some of our furniture and walls in our house. When we told corporate about what happened, they offered us a partial refund and then never went through with it. Don’t recommend this company at all.

Horrible company. Stay far away from them. I used them twice in 6 months, spent thousands with them. They broke my table that cost $ 3,500 and offered me $ 60 for it. They are horrible on a corporate level, customer service is non-​existant. there is absolutely no follow-​up, I have been calling and calling and calling. They even lost my claim and I had to file it again. THE WORST COMPANY!!!

Well we had to take them to court because they would not pay for the damage that the did to our furniture when they moved us. In court they were less then honest to say the least and the judge did not agree with their claims. They were ordered to pay for the damage they have done. That was over 30 days and they still are refusing to pay even after the judges decision. We now have to contact the sheriff’s department in Los Angeles to file a bank levy. What a HORRIBLE and UNPROFESSIONAL company please don’t anyone ever use them

I have to say, they did a pretty good job for me. Shrink wrapped items, carefully moved my furniture, and kept up a decent pace. I budgeted about 4 – 5 hours including drive time, and they came in under 5 hours. Did not get a confirmation call the day before like I thought I would, but when I called them, everything was in order. Overall, pretty good move.

Not long ago, when my wife was single, she called Starving Student to move her from Riverside to Moreno Valley.
She lived alone and she wanted her sister to be with her.
She felt safer with her there. Sounds normal.
When they arrived, my wife’s sister noticed tattoos. «Can I ask you a question?» She said. «Were you ever in prison?» «Yeah, how do you know?» he replied.
«Because of your tattoos.»
My then single wife, wanted to back out but felt embarrassed and continued with the move.
They left and hour before the girls did. A straight shot off of the 60 Fwy.
They were an hour late and said they overheated and got lost.
They couldn’t figure out how to break down and assemble some of the furniture.
They quotes around $ 180 and then charged $ 600.
The best part is, the next day, the guy calls her cell phone.
She thinks it a moving issue, but instead the guy says he «wants to talk.»
So he asks her in his hard-​core cholo voice, «Ay, so I noticed you like books? What do you like to read? Harlequins?»
«No» she said very scared.
He called several times after that and finally stopped calling.

I was very unhappy with the service. I moved less than 6 miles and it took the two guys almost 6 hours. I had literally everything packed and ready to go. All they had to do was load the items into the truck. They kept taking extra time to shrink wrap items that did not need to be wrapped. They were taking a long time to load everything, in the middle of it — one of the guys decided he wanted to go over the paperwork with me. Then, they stopped to go and get a drink and snack. I ended up having to pay an extra $ 300 for the extra time it took them. When I wrote in to complain I was given the same horrible service. I will never use this company again.

My worst experience yet. 3 hours late. Sent an a old alcoholic n young kid. Took 9 hours to move boxes n furniture most of our stuff was in a pod already. Staff were rude after the event. Complaint was on deaf ears.

Our family has used Starving Students for many moves over the last 10 years. The last move was great as always. the two movers that did our job were Richard and Mike. They did a super job. They were on time, quick, careful and very friendly. Everything went flawless. If Richard and Mike worked for me, I would give them a large raise in pay. Richard and Mike are the reason we ALWAYS use Starving students for our moves. Jerry W., Moreno Valley, Ca.

I would have given 5 stars if the movers, Richard and Johnny, were not 3 hours late. When they did arrive, they busted their butts. In addition, they were very careful to not damage our newly painted walls and hardwood floors. They were helpful, courteous and professional. My husband and I are pleased with the service we were provided.

They gave me a window from 10AM-​4PM where they would show up. Around 5:30 I get a call from them saying that they are unable to locate a truck and they will have to schedule my move for the next day.
The next day, I was satisfied with the service because the movers were friendly and experienced. I would like to give them 4 stars but because the lack of communication from their office the previous day II will have to knock them down to 1 star.

I want to give a higher rating to these guys because the two that showed up (Josh and Joseph) busted their butts and moved my one bedroom and miscellaneous crap in under two hours. Unfortunately for them, the company’s policies screwed a couple stars from them.
I will give Starving Students credit… I called on Friday to move from Winchester to Murrieta on Sunday, then canceled on Friday because my first place didn’t work out, then called on Saturday to move from Winchester to Temecula on Sunday… and they were able to find movers. That right there is their third star all on its own, otherwise it’d be a lonely two.
The confirmation dude gave me a block of time from 8AM — Noon on Sunday and they showed up around 10AM. Not too shabby, and actually more of a benefit since I wasn’t quite ready. What really sent me in a tizzy was the scrawny guy telling me I needed to provide a deposit of $ 350 based on my estimated time of move. They were taking all my stuff in a giant truck and asking me for a deposit? How absurd! I should have been the one requesting a deposit on the off chance they didn’t run off with it. Once I explained to them that this was the first time I’d ever heard of a deposit of any sort, that in the multiple times I confirmed with the home office, no mention of a deposit ever occurred. I told them flat out: I had enough for the two hours quoted me plus the 40% required by California law to cover whateverthefuck and that was it. End of story, no credit card available, no checks, nadda, just my cash, take it or leave it. So they took it. They then informed me that shrink wrapping was an extra $ 29.95 and not included, as was suggested in previous conversations. Boo on them! I really dislike companies that don’t disclose all fees, costs and extra because-​we-​can add-​ons from the beginning. With a passion… which is why I love Unilocal so much…
When they finished unloading the truck at the new place it took forever for the one guy to calculate my final total, somehow ending up over the two hours. He threw in some crock about having to add in break time and because I just wanted them out of there and to get sit down on my bed I said whatever and gave it. Maxed me out, took my lunch mulah, but I managed.
Not once did anyone inform me in advance that a break time was included in the time I paid for. I don’t even get a break within two hours at my job… try one within four hours, so what, a break after my two hours of moving isn’t good enough? Bah! I was aware of the double travel time rule of California but even with that figured in their time clocked should’ve have been two hours or less. The BS about the break time, and the surprise deposit request pissed me off and still irks me but at least I didn’t have to move my amazingly comfy yet horrendously difficult to move IKEA mattress.
Yes, the two guys were quick, worked hard and were very friendly, but the lack of disclosure upfront before the move left a bitter nastiness of an aftertaste usually reserved for the wrong flavored Jelly Belly.