GEM Dry Cleaners

Ive never had an issue with this store.
They do a decent job cleaning and pressing your clothes. I have never been disappointed with that! And their cost is only $ 2.50 an item. Way better than the guy down the street that charges $ 7 and up!!!
Definitely recommend these guys, don’t think you’ll be disappointed!

#297
What does one want or require from a dry cleaner? Clean clothes that won’t cost you the shirt off your back. GEM does both nicely. At $ 2.50 a garment, pick a garment, any garment, the price can’t be beat and your clothing comes back, get this… cleaned. This is our go to dry cleaner. Why go anywhere else?

Not my favorite dry cleaner, but not the worst either. Since it’s close to home I’m here more than any other cleaner I suppose.
If they didn’t make you pay up front, and if they were a bit friendlier I’d give them another star or two. This is the only dry cleaner I’ve ever been to that makes you pay when you drop off, and they seem surprised when you’re surprised about that.
They also attach a label to your clothes so they can track it. This may not be an issue for you, but be forewarned.

Christian based faith, same day service, reasonable prices, open 6 days a week, and they even greet me by name. How can I beat that? I’ve been coming here for over 10 years now and highly recommend supporting this small business.

I do not know how to start this review but start with wow. And not a good wow, a horrible. cant believe my experience wow. I am new to the area, never been to any of the dry cleaners around here. Back where Im from in DC, never have I ever heard of prepaying for your clothes… Like ever! So I walk in… And give them my clothes and told them I am new. They IMMEDIATELY start processing my clothes before I tell them what I need from each thing placing these white things on my shirts. She said they are barcodes to organize it when I come back I don’t need to tell them who I am etc. Ok. Whatever. Next… I tell her what I need for each and she wants to charge me $ 22 to fix the pants I brought in… No, take it off the bill thanks. She rolls her eyes looks at her associate and then proceeds to take off the bill… Then asks for payment for the remaining amount… I said what? Why. She says this is a prepaid facility. I said why where does that say, as I am looking near the cash register where it prob should say it. She points to the window… Im like where, she rudely keeps pointing to window then rolls her eyes and gets off chair and points again to the paint written tiny ass lettering that said prepaid. Sorry when Im driving and parking… Im concentrating on just that driving and parking not your sign… when you welcome new people first thing one should do is «welcome, this is our process… Were prepaid… Do you have the proper payment before we proceed and ruin your clothes with barcodes». Well that sums up what happened because I didn’t have enough cash, or a visa or mastercard. Im one of those who has limited amounts of cash and carry amex. So I had to get my clothes back from the lady who rudely placed my items back on the hangers and gave me evil eyes the whole time… And I had a baby in my arms wiggling the whole time. This was such a time waster and now I have bar codes on these items and I don’t plan to go back ever. If your going to be prepaid… Fine… But stress it in the beginning and make sure to accept all different cards and tell your customers asap when they walk in. Time waster!!!

Their service/​pricing was fine. However they did not inform me that they would be heat stamping a white barcode on my clothes. I purposely custom order clothes so they have no brands/​insignia and having a white bar code heat stamped on my clothes completely defeats that purpose. Also the bar code cannot really be erased (can be removed but a big shiny patch remains) I will not be going back here in the future and will not recommend anyone to this place

So I’ve been coming to this dry cleaner for years. I have to admit I have never had a problem with them that couldn’t be resolved. I’ve been to so many dry cleaners in the past that have ruined clothes and cause me to have the most negative experience and then blame me for my garments for the issues, ultimately caused me more. This family company is totally opposite, they take the initiative and stand by their customer. Time after time I’m greeted by name, with a friendly smile, never forgotten never not thanked for my continued business. Keep up the great work!

THE WORST!!!
If you do not mind having a white barcode heat stamped on your clothing then bring it here.
I brought 8 pieces of clothing and they supposedly tell «everyone» that they heat stamp a bar code on your clothes. Well I guess I was the 1% they didn’t tell.
They heat stamp a white barcode on the actual fabric of your clothing. I just can’t believe they will ruin peoples garments this way. Of course I had to complain and whats their answer: «Well we have lawyers, doctors, hight class people and they don’t complain. You are the first» Well maybe they don’t care, but I DO care! IT CHEAPENS THE GARMENTS, period! Lets say you bring in a Vince Camuto suit… And someone heat stamps a white bar code on the neck area… Ummmm I think thats summons everything. The same will apply to a less expensive banana republic suit or similar. The fact that they did not want to acknowledge the fact that someone at some point forgot to tell me or SHOW me that they heat stamp a WHITE bar code onto your clothing’s aggravates me.
And also telling me to take my clothes somewhere else then, doesn’t help your business reputation.
Yes they agreed to take the bar codes off but it will leave a permanent shinny mark where the bar code was previously placed.
My point is, treat your customers right and if you are altering someones garments in any way, then make sure you tell them about it.
If you are the owner reading this review, keep in mind that there will be people who do not like this kind of service and some people who wont mind it at all. Like the manager said «we have a lot of lawyers, doctors» etc, meaning high income people who doesn’t complain.
UPDATE
They agreed to take the bar codes off. I just picked up the garments and well… Lets just say I will be donating 6 out of garments to salvation army. There goes over $ 500 in clothing…
Will NOT recommend this place to anyone.

I read the other review and I have not sent pants to this cleaners yet. I will and then I’ll re-​review it.
I had a good experience. Maybe I’m «El Cheap-​o», but I was not used to pay $ 2.25 for a normal shirt (the ones that don’t need Dry Cleaning but still need ironing), and I thought they were expensive. Their strength is that they charge $ 2.25 for ANY garment. So I took a couple of jackets and blazers and they did a great job. At any other cleaners I’ve been to they charge me up to $ 5 for jackets and sweaters. Then I took some shirts that needed special attention and they came out very decent.
They asked me permission to put a permanent bar code sticker on the inside of the shirt because they say that way they don’t use paper tags… I bought it and agreed. I can imagine some people wouldn’t like that but I’m all about the environment.
I’ve been there three times and they have the clothes ready overnight so It’s also a reliable last minute/​emergency place.
I had to pre-​pay. It is not «my cleaners» yet… like in «you gotta take that to my cleaners», but I know I will use them frequently.

I recently moved to Brandon FL and was looking for a Dry Cleaner in the area. I am highly allergic to the formaldehyde used in Dry Cleaning so for the past 2 – 3 years I’ve starched and ironed everything myself. However, since the move, all of my dress clothes have been wrinkled and needed to be ironed so I called a few and the lady on the phone at GEM was the nicest and they had a really good and competitive price. I dropped off approx 20 articles of clothing to have pressed only and was impressed that it would be ready the next day by 530pm. It infact was ready by 530 pm the next day.
However, as I am going through the dress clothes that GEM pressed for me, I am more and more dissapointed. Of the 8 or so dress pants that I had pressed, about 5 of them have double seems. 1 of them has a mismatched seem where it ends at the knee, and a new seem begins down to the end. One pair of my khakis is still very wrinkled, and it will require for me to wash and re-​iron. My dress shirts were still sprayed with a hardening chemical, which I specifically asked not to have and they’re all wrinkled around the buttons, collars, and cuffs. None of my sleeves have the ironed seem.
If I wanted results like this, I could’ve just done it myself. I wont be coming back here, nor will I recommend it to anyone.