I’ve been to quite a few JJ’s and this is by far the worst every time. I only go to this location due to proximity to work. My last experience here I ordered 1 slim sandwich(meat and cheese only) cut in half. I was the only customer in the place when I ordered my 1 sandwich. After I paid the cashier walked to the back and there was two people at the sandwich line. I knew they weren’t making my sandwich because all the sandwiches being made had stuff on them. I asked one person if he could make my sandwich, he started talking to other person. I asked both again and they kept looking at some paper, probably an online or delivery order. The cashier came back and I asked where my sandwich was. He had no idea why it wasn’t made and showed them the print out of my order by the sandwich station. Of course they didn’t even cut it in half. If you want slow non-freaky fast service and poor customer service then this location is for you.
Robert J. S.
Évaluation du lieu : 4 Highland Park, IL
Had a great sandwich. Very fresh. To the Manager: there were five employees, no customers. All the tables were dirty. I asked to have a table cleaned which they promptly did. I was surprised they only cleaned one table.
J P.
Évaluation du lieu : 1 Zion, IL
Order took longer than expected. I called to see what was going on. Told me it would be there in 10 minutes. Took over an hour to get my order because they were«short staffed». When my order finally came, I open it up to see I hardly had and guac in my sandwich, when I ordered extra guac. It cost $ 2.20 extra for the extra guac so imagine how pissed I was when there was hardly any on the sandwich. They did nothing to make up for being behind. And on top of that, they skimp out on my «extra guacamole». Will probably never order again from that Jimmy Johns. I wish subway delivered haha.
Kamran V.
Évaluation du lieu : 1 Deerfield, IL
If there is one thing this place is good at, it’s getting your orders wrong. Ever since the staff changed the past year things have been touchy at best. There was a stretch of time that I thought they were going to fly straight, but with the last few orders, they crashed and burned again. If you want to get anything from here, show up in person. If you order delivery, expect it be wrong.
Robert N.
Évaluation du lieu : 1 Austin, TX
The worst jimmy john ever they screw up your order and they take for ever to get you your food I’d suggest never going here ever!!!
Dave R.
Évaluation du lieu : 4 Hoffman Estates, IL
Great staff, friendly environment — largely dead on days that don’t start with an F. The establishment has earned my business frequently enough that the staff knows my order and has it started the moment I walk in the door. I pay, pick up my sandwich, and I’m eating within moments. Truly great customer service, consistent quality provided within their product, and friendly/helpful staff.
Nick M.
Évaluation du lieu : 4 Chicago, IL
This location has restored my faith in JJ. I won’t go into detail but there was a incident years ago with some bad mayo at a location in the city, it was messy… literally. Anyhow, you can expect a greeting as soon as you walk in the door, a freshly made sandwich with fresh ingredients, made quickly, and a good bye when you’re leaving. They must be pumping in oxygen or something because these people are always smiling and friendly. What I like about JJ’s is that there are more options and sandwich options make me a happy man. I can order a #13 Gourmet Veggie Club(Double provolone, real avocado spread, sliced cucumber, alfalfa sprouts, lettuce, tomato, & mayo) and it doesn’t even feel like I’m eating a veggie sandwich. But it doesn’t stop there, take some their house BBQ chips, throw those bad boys in there and crush them up… now you have a MASTERPIECE.