AFC Doctors Express Urgent Care

Not as good of an experience as i would’ve good given the previous reviews. One reverting was great, the other was very rude and eager short.
When asking the question «do i have to pay prior to service or after service? «she rudely stayed that i signed a paper agreeing to pay before service, not the case z the paper says at time of service. My file up question «if not treated here do i receive a refund/​how long will it take? «she responded shortly and was overall very unwelcoming. And then acted as if it was me with a problem. I informed her she’s coming off rather rude so if i am seemingly getting upset it was because of how she was acting towards me. She continued to be rude by placing my receipt on the counter and telling me to sign the top copy. I handed her the receipts and she slammed the bottom copy on the counter.
Once in the back when in the bathroom the toilet had dry urine stains on it, and there were tissues along side the base stuck to the toilet. This was disgusting.
Bottom line i will not go back to this location.

We have had our son here twice for those unpredictable small child injuries. The last visit was for glitter in the eye. The doctor who saw our boy was Dr. Depret-​Guillaume, and he had a fantastic bedside manner. Kind enough to help our distressed child feel at ease and professional enough to evoke confidence as well. After a small bit of numbing drops in the eye, the glitter was out and all was well in 4-​year old land again.
It’s worth noting as well, we have never had to wait more than 5 minutes to be seen which is frankly amazing.

Great Care! Nice front desk that is willing to help you in any way needed! Doctor was so nice and listened to every word I said so that he got my info correct. He gave the meds I was use to and knew worked best for me. I very much recommend this urgent care! I wished it was a family practice!

Great care and great service. I have had to go a couple of times and have always felt like I got great care. I would definitely recommend!

Wow. Finally a DR that seems to actually care! My needs were addressed, tested, and an actual result. Very impressed.

Not a place I want to become a Unilocal!regular. :-)
Had to visit for a bad sinus infection while I was hundreds of miles from home…
Wait time: 20 minutes
2 people ahead of me
Office was run efficiently, doctor helpful and did not rush. Prescription worked! And staff very friendly!
On the downside, but as to be expected… it is very noisy with TV, desk (phones, copiers, bustle) and by the time I was called back there were 7 people in the lobby & 3 at desk which felt chaotic.
Of course, all the noise is not comforting when you are sick and tired and achy all over… a glass to muffle the sound between the office work and lobby would have helped and would have also kept patient info more private. TV on mute would have been a bonus.

To e an urgent care they are pretty awesome. I always go there. Sometimes in place of my PCP’s office because I like how quickly they have you in and out and you don’t feel rushed.