This is a great key place. I needed a Lexus key cut and they did it quickly and accurately. I mentioned that the driver side door lock was difficult to push key in and they quickly lubricated it. Key worked perfectly. Very professional operation.
Sherri S.
Évaluation du lieu : 4 Roanoke, VA
The customer service at the store was excellent! I arrived before 9 am and they opened the doors to let me in early. The workers were dressed professionally and motivated, I could not tell a difference between workers and managers. I had no key to copy since I lost my car keys, but I brought in proof of ownership of my vehicle and they were able to create a new key from scratch! I was impressed, I was out the door by 9:08, that’s how fast they worked. The store experience was perfect. The only reason I did not give 5 stars, when I called the day prior when I was stranded, they could not come help me because they were too busy. As successful as this company appears, they can do better than that.
Donald L.
Évaluation du lieu : 1 Elliston, VA
I’ve never had any issues with keys working, however I have purchased remotes and it took them over an hour to get them to work. Oh yeah, the owner is the rudest, most overbearing, obnoxious person I’ve ever met.