Belk Department Store

For the high prices, you’d think they’d be able to hire more employees… but they’re like trying to find leprechauns. What department store only caries one or two sizes (6′ s & 8’s) of Merrells?! Really? The ladies (I use this term loosely) didn’t seem to want to be bothered and I’m pretty sure they were ALL on their phones. For shame. first time we were in here and you all just messed it up to the point that we probably won’t be back.

I practically grew up in this store. My mom worked here for eight years during the 1980s and 1990s in Alterations, and we shopped here for years before that. During the time she worked there, this place was considered one of the more upscale stores in the city.
Since then, Belk’s business model has changed somewhat, and the fortunes of the mall around this store have soured a bit. It’s still a decent, large Belk store with all that that entails, but a lot of the attention to detail, modern fashion and attentive service that used to typify this place have faded in favor of tasteful but boring basics and somewhat hidden salespeople.
I still recommend shopping here if you’re in Southwest Roanoke County, as it’s still the nicest store on this side of town, but it’s not what it was and it probably never will be again.