Fresh Thyme Farmers Market

I’m a big fan of Fresh Thyme and its products. I’ve been there more than a dozen times. However, over my last five visits, the cashiers have been extremely rude for no real reason. I’ve heard a couple of the cashiers gossip and talk behind another co-​workers back.
They have been outright rude and short with me and customers in line ahead of me. I do not care how low your prices are or good your products are. Customer service comes first. I will no longer shop at fresh thyme. I hope management revisits their hiring process.

Fresh thyme is located right on Rochester road and Hamlin, across from bordines nursery. It’s got a great name that really attracts a lot of customers. Unfortunately my experience wasn’t as great as the name. The produce wasn’t nearly as fresh as expected and the store lacked that certain unique personality someone could expect from its name.
This store falls between a Kroger and trader joes which is less desirable because typically people pick one or the other. I do like the name and the «farmers market» concept however, the execution is poor. The store is very new to the target market and could very easily make an impact within its area and most likely will. There are no other competitors close enough by to sway shoppers to drive that extra mile or two. Great location and great concept!

Lot organic as well as eco friendly options. Its like slightly cheaper Whole Foods. Definitely try their fresh orange juice, love it

This place is super cute but it is NOT cheap. Both the sushi and the soup were good and they DEFINITELY had some awesome stuff in the bakery section. A little light on variety in frozen foods but I guess fresh is their thing. They have large barrels with different kinds of nuts in the middle of the store which is cool but I couldn’t help but think of a) sanitation b) friends with severe allergies.

Went here last night (around 8 PM or so) based on a friend’s recommendation and I was super disappointed. Prices were a lot higher than Trader Joe’s and there were some unique items (Sprecher’s soda, YES!) but I don’t think I’ll go back. It’s pretty clear they’re going for an anti-​GMO-​organic-​we-​write-​with-​chalk-​vibe if you haven’t noticed based on photos.
Anyways, the main reason I won’t be going here again is:
CUSTOMER SERVICE WAS TERRIBLE!
I don’t expect to be greeted every time I walk in a store. I literally don’t care. But I walked in the store and a worker frantically walked past me, cutting me off. OK. Maybe they’re really busy? Worker is walking around looking at items, OK, maybe they’re inspecting food dates?
I find Sprecher’s soda after about fifteen minutes and go to cash out. I have literally one item. The worker (who was apparently looking for a food item for herself) cuts in front of me without even a polite «excuse me» and hands the food item to the cashier who doesn’t seem fazed.
«THIS COST SEVEN DOLLARS, CAN YOU BELIEVE IT?!» the worker exclaims, handing the food to be purchased to the cashier. The cashier shakes her head and indicates the price is indeed ridiculous (I concur).
I then proceed to hand the cashier my soda and leave. I totally don’t mind workers complaining. That is fine and totally human, but complaining about prices in front of customers is a little odd, and the rudeness of the employee who cut in front of us was not OK. I won’t be coming back.

No one was more excited when Fresh Thyme came to Rochester Michigan… That being said… no one is more disappointed! The produce the last two weeks has been dry for rotten the deli meats seem to be of the highest quality but I would not recommend this store. Spend the extra money and save yourself the extra trip back and buy the higher quality at the Nino or Joe Italian markets.

As I went in for tomatoes and seedless cucumbers; a challenge to find any produce without soft spots! For a place called «Fresh Thyme» they are far from fresh and priced like you should expect only the best!
Seriously places like this should have staff constantly inspecting the produce and getting the bad stuff out of sight!

I love this place. It reminds me a lot of Sprouts Farmers Market that you see on the West Coast. The produce is fresh, and the regular prices are reasonable, great if you find things on sale. I tend to buy things only when they’re on sale and in season anyways. I can see myself coming here on a regular basis.

FTFM is a decent cross between of TJ’s and WF, but with that being said, it lacks it’s own standout identity. Nothing spectacular about this store. Although I appreciate another player in the game offering organic and natural products, this store will not change my shopping behavior. I’ll stick with my regular spots. This store would certainly work in a pinch for me but that’s about it.

Update:
DOWNGRADED– BUYER BEWARE!
Well my second trip here last weekend was as follows: A review of the area chain groceries and competitor specialty markets found that Kroger and one specialty market had better sales on certain items. On almost all regularly priced items you can do better by shopping at the local grocery, health food store or similar like store pertinent to your product. I would stick to ONLY sale items and then compare those against competitors because often they are not the best sale.
Also, watch the sales. Cucumbers were on sale and at opening on Sunday they were all out of cucumbers that’s a sale item… very very poor planning. As I stated previously prepare to be underwhelmed… my last review of this store… will not return… too much effort for too little return.
INITIAL REVIEW AT OPENING
Prepare to be underwhelmed. Aside from the teaser opening prices on certain items, prepare for the traditional chain type produce market with boxed items and brands you can get anywhere else. Nothing sets this apart from area competitors and the regular prices are no better. In my opinion try it for the opening deals then go with the market you love in the area because this won’t make you want to drop your go to place if that’s what you are expecting.
Thoroughly unimpressed.

I’m excited to have a new grocery store option around here. Whole Foods is far and, let’s face it, not exactly budget friendly.
I was happy with the grocery selections here. A lot of stuff we use regularly and the prices seem good. I was expecting more organic produce– the selection is decent, just not as much as I was expecting. I was disappointed the meat counter didn’t carry any fresh grass fed or pastured meat. They did have some grass fed meat in the coolers though.
I’m interested to see how the prices are once the initial opening sales die down. Overall, I liked it here and can see coming here on a regular basis.

Like a small wholefoods right in my back yard!
The prices are quality is very good compared to other places around town. Like the previous reviewer said, we’ll see how the prices go after the store opening is done.
Like their produce, their juice bar has great orange juice and other fresh squeezed juices.
I was impressed with their seafood and meat section.
Met several local Michigan providers in the store who were sampling products which we really enjoyed. Great to support local.