We have always had nice people that know what they are talking about. We bought an Ipad there and then 2 days later their flyer came out with a newer verision on sale so we called them and they said to bring it back and they would switch it. Plus, we bought a fridge there that we love. The only thing I wish they would do is when you use your husband’s reward card they wouldn’t send him everything I bought on it, now he knows what he is getting for Christmas.
L B.
Évaluation du lieu : 1 Rochester, NY
The Best Buy in Greece is a great place to go if you want to feel invisible – but only when you’re asking a question. If you go to browse, they are on you like maggots on old meat. «Can I help you?» «No, just browsing.» «Are you sure?» «Listen, I can’t stick this entire row of X-Box games into my granny purse with you watching me like that!» — At least, that’s the feeling I get. Whenever I head to the computer department, I enter it with a sense of dread. I work with computers. I write requirements for military and medical systems that use computers – so I’m not completely tech-stupid. But I realize that I don’t know everything. Unfortunately, I have no clue how much the floor associates know either, because I spend way too long trying to find someone to help me. I hate retail shopping. I am a busy and reclusive geek, mostly. You’d think that a place like Best Buy might respect my need to spend my money and get the h*ll out, but no. A few days ago, I came in looking for a camera for my PC. I had ONE question. One teeny tiny question that was NOT answered in the instructions or anywhere on the box. I waited, then chased after three different people in the computer department(one of whom looked right at me, then turned to help some other guy who got there first). I finally went to ask some guy over by the TVs who was willing to try and help me even though he was currently busy(actually helping somebody). I decided to give it one more go and interrupted some computer associate in the middle of his highly technical conversation about kung-fu. It took him a half-second to answer my silly question, but by then I was probably foaming at the mouth.
Khushboo S.
Évaluation du lieu : 3 Rochester, NY
Nice giant store… Many options to see and pick up from. But wished their could be more personal assistance for better comparison of products and pricing..
Josh G.
Évaluation du lieu : 3 Spencerport, NY
By now, Best Buy is the average entertainment showcase room displaying large flat-panel televisions, enormous sound systems, video game consoles, DVD’s and so forth. I normally come here if I am in need of recording software like DVD-R and CD-R’s and even VHS, which Is unique that they still sell them so I commend Sony for that. Never was into the appliance section, but it was nice to browse them as they were nicely set up… the price on the other hand was enough for me to drive off furious and glum. In contrast, the items they carry are not going to have you jumping for joy but it’s enough to silence the shopping need.
Janice A.
Évaluation du lieu : 3 Rochester, NY
You all know what Best Buy is. Giant big-box store of mediocre entertainment electronics like televisions, x-boxes, sound systems, etc. They also have appliances. I don’t know why but it catches me off guard every time I’m looking through over-priced iphone covers and I turn a corner and am facing a stainless steel stove. I happen to be in the market for a refrigerator, so I decided it would be worth a look to see what they had to offer. More of the same, with not great selection. When a store has limited choices, I’d like to think they only offer the best. Products that have met their standards and won’t disappoint. Best Buy, I suspect, just doesn’t have much square footage to dedicate to this department. Too much real estate is consumed by the home theater set ups harassing customers with multiple screens of the latest 3D flick. The open-box deals were decently discounted, but nothing to rave about. Their customer service is lacking, as well. I was asked if I needed help after a few minutes of ghost town wondering, but it was such a «please don’t say yes because I only know about video games» that I doubt any legitimate answers would have come from a conversation. I guess that’s not fair, I shouldn’t judge a nerd by his tepid interest in side-by-side refrigerators, but really, the Lowe’s kid seemed to actually care about the different ice settings. You’re in retail, you’re gonna need to learn to fake it.